Will Velocity points be lost?
Abigail Rogers
Updated on February 19, 2026
Keeping this in view, will I lose Velocity points?
In their recent statement, Velocity reassured members that their frequent flyer points remain safe: "Your points aren't going anywhere. They will remain in your account. Your existing points will not expire through this period.
Subsequently, question is, what happened Velocity points? When it went into administration, Virgin suspended all Velocity redemptions. It has since opened them up so you can redeem points for domestic flights, hotels or car rentals. Virgin has flagged that it won't be reintroducing flights to Los Angeles or Tokyo, its major long-haul routes, until “sufficient demand returns”.
Also asked, how do I stop Velocity points from expiring?
To stop Velocity Points from expiring, you just need to earn or redeem one point within a 24-month period. It is as simple as that! This could be as easy as swiping your card at BP, transferring FlyBuys points to Velocity, or booking a reward seat.
Can I get my expired Velocity points back?
Expiry of Points will not result in closure of a Membership Account. Velocity Frequent Flyer will provide the Member with reasonable prior written email notification that the Member's Points will expire shortly unless the Member engages in Account Activity. Points cannot be re-credited once they have expired.
Related Question Answers
Is Flybuys linked to Velocity?
To be eligible to earn Velocity Status Credits or transfer your Flybuys points to Velocity, a member of the Flybuys household must link to a Velocity membership. Once linked, Flybuys points earned by the household can be manually transferred to the linked Velocity account by any member of the Flybuys household.Are Virgin Velocity points safe?
We know that Velocity Points are safe and backed by cash — and while wholly owned by Virgin Australia, it's also a separate company from the airline and never went into voluntary administration.Do Virgin Australia Velocity points expire?
*Points expire 24 months after the last date you earned or redeemed Points, transferred Points to or from your Singapore Airlines Krisflyer account, or bought Points using Points Booster.Is Virgin Velocity still operating?
Although Velocity is owned by the Virgin Australia Group, it is a separate company and it is not in administration. That means we're still operating, but we've made some temporary program changes in the interests of members.Is velocity or Qantas better?
Verdict: Velocity for flights and Qantas for giftsIf you compare the same flight from the two different airlines, Velocity offers a slightly better redemption rate at 7,800 points compared to 8,000 points (excluding any additional taxes or fees).