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The Daily Insight

Will Velocity points be lost?

Author

Abigail Rogers

Updated on February 19, 2026

"The actual frequent flyer points are not lost," Virgin chief executive Paul Scurrah said. "They are all preserved and they are still there, so there's no changes to that program at this stage other than there will be a freeze on redemptions."

Keeping this in view, will I lose Velocity points?

In their recent statement, Velocity reassured members that their frequent flyer points remain safe: "Your points aren't going anywhere. They will remain in your account. Your existing points will not expire through this period.

Subsequently, question is, what happened Velocity points? When it went into administration, Virgin suspended all Velocity redemptions. It has since opened them up so you can redeem points for domestic flights, hotels or car rentals. Virgin has flagged that it won't be reintroducing flights to Los Angeles or Tokyo, its major long-haul routes, until “sufficient demand returns”.

Also asked, how do I stop Velocity points from expiring?

To stop Velocity Points from expiring, you just need to earn or redeem one point within a 24-month period. It is as simple as that! This could be as easy as swiping your card at BP, transferring FlyBuys points to Velocity, or booking a reward seat.

Can I get my expired Velocity points back?

Expiry of Points will not result in closure of a Membership Account. Velocity Frequent Flyer will provide the Member with reasonable prior written email notification that the Member's Points will expire shortly unless the Member engages in Account Activity. Points cannot be re-credited once they have expired.

Related Question Answers

Is Flybuys linked to Velocity?

To be eligible to earn Velocity Status Credits or transfer your Flybuys points to Velocity, a member of the Flybuys household must link to a Velocity membership. Once linked, Flybuys points earned by the household can be manually transferred to the linked Velocity account by any member of the Flybuys household.

Are Virgin Velocity points safe?

We know that Velocity Points are safe and backed by cash — and while wholly owned by Virgin Australia, it's also a separate company from the airline and never went into voluntary administration.

Do Virgin Australia Velocity points expire?

*Points expire 24 months after the last date you earned or redeemed Points, transferred Points to or from your Singapore Airlines Krisflyer account, or bought Points using Points Booster.

Is Virgin Velocity still operating?

Although Velocity is owned by the Virgin Australia Group, it is a separate company and it is not in administration. That means we're still operating, but we've made some temporary program changes in the interests of members.

Is velocity or Qantas better?

Verdict: Velocity for flights and Qantas for gifts

If you compare the same flight from the two different airlines, Velocity offers a slightly better redemption rate at 7,800 points compared to 8,000 points (excluding any additional taxes or fees).

How many Velocity points is a flight?

How many Velocity Points do you need to fly? The minimum Velocity Points you need is 7,800 points for a short one-way Economy Class redemption. A long-haul international Business Class redemption (e.g. from Australia to London) will need up to 139,000 Velocity Points.

Is it worth transferring Flybuys to velocity?

Velocity Frequent Flyers will enjoy a 15% higher transfer rate from flybuys, in a move that now matches the Qantas-Woolworths Everyday Rewards partnership in terms of points-earning ability. Effective immediately, you can now swap 1,000 flybuys points for 500 Velocity Points online, at any time.

Is Velocity Frequent Flyer owned by Virgin?

Velocity is the frequent-flyer program of Virgin Australia Holdings.

How many points do you need to get a free flight?

How many miles do you need to have for a free flight by airline? We sampled award miles needed for a one-way domestic flight, and found that consumers need between about 7,000 and 119,000 miles to get a free flight.

Does Virgin Silver get lounge access?

Silver members receive two Single Entry passes per year or one Single Entry Lounge pass per additional half year (Members can view their available Single Entry passes in My Velocity, pre-loaded onto their My Velocity Card.), plus discounted Annual membership.

What does 10000 Velocity points get you?

Yep, with your 10,000 Points, you can fly between Sydney and Melbourne or Sydney and Brisbane using the Velocity Points you've clocked up (from 7,800 Velocity Points + plus taxes, carrier charges and applicable fees).

Do Virgin reward points expire?

Flying Club miles have now changed to Virgin Points, which unlike currencies in other loyalty programmes, will never expire. This means members can build up their Virgin Points balance, for as long as they want, and redeem at their leisure, now or in the future.

How long do status credits last velocity?

12 months

Do Flybuy points expire?

Flybuys points don't expire as long as you collect or redeem them at least once a year. If you don't earn or redeem any points on your account for a period of 12 consecutive months, then your points will automatically expire and your membership may be terminated.

What is happening with Virgin Velocity points?

According to a statement from Velocity: Your points will stay in your account. Your points won't expire. You can keep earning new points.

What happened to my virgin travel credit?

The full amount of the unused credit is now in a Travel Bank and ready to use online. Bookings have to be made by 31 July 2022, with travel up to 30 June 2023. Take note that the FFCs can only be used on specific domestic fares, under the name of any passenger.

How long does it take for velocity points to show up?

28 days

What should I do with my velocity points?

Use your Velocity Points for flights, flight upgrades, hotel stays, products, gift vouchers and more.

How long do Qantas points last?

18 months

Is velocity a credit card?

The New Velocity Platinum Mastercard Credit Card The Velocity Mastercard credit card just got a whole lot better! Apply now to enjoy these exciting perks: 0% intro rate for 12 months. No annual fee.

How do I add Velocity points after booking?

Enjoy your flight! You can add your Velocity membership number to your Virgin Australia booking online before you have flown. Simply visit virginaustralia.com, enter your details into the 'My Bookings' tab on the left hand side and select 'Manage' to retrieve your booking and add your Velocity membership number.

Can you claim frequent flyer points after a flight?

If you've forgotten to add your frequent flyer number to your booking, you can usually claim points after you've taken the flight. If you're a new member, you can sometimes lodge a claim for retrospective miles for flights taken before you joined.

Can I use Velocity points to book a flight for someone else?

You can transfer Points from your account to the account of an eligible family member, who is also a frequent flyer member of Velocity, up to four times per membership year.