Why is my Gotv not coming up?

Another recurring problem is when your GOtv decoder gets stuck, and you cannot switch between channels. In this case, turn off the decoder and turn it on while holding the P+ button. When you see a green light, let go of the P+ button and when it stops flashing, press the P- two times and then P+ again twice.

Considering this, how long does it take for GOtv subscription to be activated?

To solve these problems and get your GOtv to work instantly there are few things you need to do, normally when you pay for GOtv it will be activated instantly while some take up to 24 hours but you don't need to wait anymore longer.

One may also ask, why is my GOtv showing orange light? What we may also call as Yellow or Orange, Flashing Amber means you have a couple of unread messages of your decoder. All you have to to is go to mail messges on your decoder to read your unread messages and the falshing Amber will stop.

Similarly, how do I activate my GOtv after payment?

Online activation

Visit Eazy GOTV via your internet-enabled mobile device.
Log into your GOTV account with your account number and surname.
Click on the dialogue box “Clear your error”
Clear the E16 error.
Click on “Reset device now” tab' and this will reset your GOTV decoder.

How do I fix my GOtv suspension?

Make use of the Self Help portal

To continue you will need the IUC decoder number located at the back of your card, to remove all the errors just click the clear option on the portal. This option will help to activate your account in case it has been deactivated and enjoy your services fully again.

Related Question Answers

How do I check my GOtv activation status?

Activate Your GOtv

You can also check your activation status by typing the IUC number in the field to check activation status and click on the “Check Activation Status” button.

How do I reset my GOtv channel?

Rest your GOtv channels via text message

To reset your GOtv channels via text message, send “RESET, your IU number” to 4688. For example, if your IU number is 2018996383, you will send RESET 2018996383 to 4688.

How can I clear my GOtv error after payment?

How to Activate and Clear E16 Error on GOTV Decoder

You can call the GOTV customer support with the number you registered with or your IUC number and request that the error message be cleared.
The second option is to send an SMS with RESET + your IUC number to 4688. (

How do I activate my GOtv for the first time?

By dialing *423# on any network and provide the information requested to activate your GOTV. Keep your IUC Number close to you.

How do you clear error codes on GOtv?

Use official GOtv web site to get rid of E16 error

Search for “Clear Error Code” on the right side of the page. After you've found it, enter your IUC Number. Finally, select your problem type (E16 error) and write down the code which will pop up on a display. Click “Clear Code”.

How do I reset my GOtv without remote?

Here are some solutions to consider.

Replace the batteries. The decoder is not responding to your remote control because of low battery power.
Clean the transmission window.
Check for defectiveness.
Use a different remote.
Power cycle the decoder.
Reset the decoder.
Using GOtv without remote.
Remove mail from the screen.

How do I read my GOtv mail?

On your Remote, press Menu button, Scroll to Mail Messages and Press Ok, Press OK to Select the message.

Why is my DSTV decoder blinking red light?

When using the remote : if there is one RED blink, the remote is already in “Standby Relay” or “Volume Relay” mode, but nothing has been programmed to that button, or there is in an error with the programming sequence.

How do I reset dstv catch up?

You can reset to factory defaults as follows :

Press the DStv button on the remote.
Scroll to Settings.
Then to System Settings.
Select Reset Decoder Setting.
Select Reset to Factory Default.

How do I turn off the orange light on my DSTV?

Active Member. Use your remote control, press the menu button and look for mail/messages (not sure of the exact wording) then read the messages and delete them. Light and envelope will disappear.

How do I activate my GOTV?

Get a GOTV - lagos

Select your City on the drop down menu. Enter your Surname; IUC number and your mobile number. Then click on the green Activate button. To confirm if your activation is successful, click on the Activation Status tab; enter your IUC number and then click on the green Check Activation Status button.

How do I reactivate my suspended dstv account?

Here is how to fix your suspended Dstv Account

Restart your Dstv Decoder.
Make use of the Dstv Instant online live chat.
Use the Dstv Self Help Service Web Portal.
Call the Dstv Customer Care Number according to the country where you're located.

How do I change my number on GOTV?

All you need is to visit GOTV easy care self service and click sign In. Supply the IUC Number located under the secondhand GOTV Decoder, the previous owner Phone number and First Name and then, sign in. After that, click Activate and supply your new details and remember to save it.

How long does it take for my DStv to reconnect after payment?

15 minutes

How do I check my DStv subscription?

How to check your DStv due date online

Click on “Service” at the top of the website page to go to DStv self-service.
Sign into the DStv easy service with your smart card number and phone number or name.
Click on “Account” once you are signed in.
You will see your DStv subscription due date and your account balance.

How do I contact DSTV customer care in Nigeria?

To get started, save our number +234 908 236 8533 , then make sure to have your Smartcard Number & Surname ready. Then, simply say Hi and follow the prompts!