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The Daily Insight

What is Vodacom email address?

Author

Rachel Hernandez

Updated on March 08, 2026

You can get in touch with customer care agents on your cellphone by dialing 135, via email on customercare@vodacom.co.za, via live chat at www.vodacom.co.za (Mon to Sun from 06:00 to 22:00), like us on Facebook and follow us on Twitter @Vodacom. These services are available 365 days a year.

Similarly, you may ask, how do I get a Vodacom email address?

Get a FREE @vodamail.co.za account.

Available to ALL Vodacom customers.

Likewise, how do I access my Vodacom account? Access your vodacom profile online and self-service anywhere!

  1. Vodacom Website. Log in to My Vodacom to: - Manage your account.
  2. Download the My Vodacom App from your app store. View important account information even before you log in. OR log in to:
  3. USSD Self-service. Dial *135# from your Vodacom cellphone to:

In this regard, how do I cancel my Vodacom email?

Vodacom: Dial 082 111 and follow the prompts for “contract queries” then “cancellations”; MTN: E-mail and request a pre-cancellation quote.

Where can I complain about Vodacom?

Please call Customer Care on 082 1960, FREE from a Vodacom cellphone.

Related Question Answers

How do I setup my Vodacom Email on Outlook?

Vodacom email settings (POP3/IMAP)
  1. Account Type : pop3/imap.
  2. Email address 27711246765@vodamail.co.za or one of your aliases.
  3. Password : This is the password that was SMS'd to you.
  4. Incoming mail server address : pop3.vodamail.co.za.
  5. Outgoing mail server address : smtp.vodamail.co.za.

Who is the CEO of Vodacom?

Shameel Joosub (Sep 1, 2012–)

What does my Vodacom app do?

The My Vodacom App is your connection to staying in control of your data, voice minutes and SMS usage 24/7. All your account details at the touch of a finger with the ability to view detailed breakdowns of your account, buy airtime or data and manage your services all from your cellphone.

What happens if I cancel my Vodacom contract?

If you do choose to terminate this Agreement during the Initial Period or a Renewal Period, you will be subject to payment of a reasonable premature cancellation charge, determined by Vodacom, and you will have to pay all outstanding amounts in respect of the Services and/or Apparatus related to the Services.

Can I apply online for a Vodacom contract?

Get deals exclusively available online. The most convenient way to apply for a Vodacom contract.

How do I check my Vodacom balance?

This means that you will now need to dial *136# to view your Vodacom airtime balances.

How much does it cost to cancel a Vodacom contract?

Cancelling your contract with Vodacom

Vodacom says it charges a maximum cancellation fee of 75% which is determined by where a customer is in their contract.

How do I cancel my Vodacom subscription?

If you have a Vodacom SIM card, you can dial *135*997# and select option 1 to see which services you are subscribed to. You can also select individual options from the list if you want to unsubscribe from a specific service. If you want to unsubscribe from all services, dial *135*997# and select option 2.

How do I cancel my expired Vodacom contract?

If you want to make Vodacom cancellations, or you are having second thoughts the Vodacom phone contracts, you can reach the Vodacom call centre at 082 111. To get to cancelling Vodacom cellphone contracts, you first go to Vodacom account queries and then under that go to cancellations.

Can I cancel my phone contract early?

Key highlights. You can cancel your contract early, free of charge if you're within the cooling-off period or if your network provider raised their price. You'll usually have to pay the cost of the outstanding term in full. If you decide to switch network provider after you cancel, make sure your phone is unlocked.

Can you cancel a cellphone contract?

In most cases, you must cancel in writing a month before the contract expires. You may cancel any time before the end of your contract, but cancellation penalties are payable, and especially in the case of cellphone contracts, they are massive.

What happens when you cancel a phone contract?

Unfortunately, if you decide to cancel your contract, you'll probably end up having to pay an early termination fee. Typically, this early exit fee will mean having to pay off the remainder of your contract in one lump sum, which is a lot to find in one go, particularly if you then want to splurge on a newer handset.

Can I cancel my Vodafone contract online?

You can therefore get a PAC Code from Vodafone in three different ways: either online, by text message or phone call. There's no need to give 30 days' notice to end your contract with a PAC Code. If you're inside the minimum term of your contract, early exit fees may still apply.

What number do I call to cancel my Vodacom contract?

082 111

How do I get my Vodacom account number?

The MyVodacom app

From the home screen, click on the menu at top left, and select My Account. Go to Account Details, and click More Details. Your account number is about halfway down the screen, along with other useful info like you PUK number and upgrade date.

How do I contact Vodacom?

Call us
  1. RSA landlines or cellphones: 082 135.
  2. From abroad: +27 82 135.
  3. Vodacom Repair call centre: 082 1944.
  4. Vodacom Life Insurance: 082 13 911.
  5. Data Support: 082 135.
  6. Sales and upgrades: 082 17844.
  7. Cancellations: 082 1958.
  8. Vodacom Fibre: 082 1904.

How do I pay my Vodacom EFT?

How to make a payment to Vodacom
  1. Log onto your preferred bank's website and access internet banking.
  2. Select Vodacom (Pty) Ltd as a beneficiary (methods will differ across various banking platforms.
  3. Please ensure that you use the account number on your invoice that you received via email or post to make your EFT payments.

How do you shake on Vodacom App?

ShakeOff on the My Vodacom App
  1. How to #ShakeOff on the My Vodacom App (and get your share of 1 billion VodaBucks & more).
  2. Step 1: Download the My Vodacom App and join ShakeOff.
  3. Step 2: Get 2 Free Daily Shakes.
  4. Step 3: Shake every day to collect puzzle pieces for grand prizes like 1 of 3 Mini Coopers and more.

How do I check my Vodacom price plan?

My Vodacom App

Click the "More” menu at the bottom right hand side of the screen, then click "Manage Number”. Your price plan information will be shown here.

How do you spend VodaBucks?

Conveniently spend your VodaBucks via USSD on your phone. Simply dial *133# and make your selections from the menu - it's quick and easy!

Where can I pay my Vodacom account?

You can pay at any branch of Standard Bank, ABSA, FNB or Nedbank. Simply go to the counter. Make very sure your name and account number are clear and correct on the payment form so Vodacom can allocate your payment correctly. Most banks offer this facility.

Can I pay my Vodacom account at Shoprite?

Contract customers can now pay their bill at Shoprite or Checkers stores. You can simply pay y our account at the Money Market counter inside any Shoprite or Checkers store nationwide.

What do I dial to get free SMS on Vodacom?

Prepaid customers can purchase an SMS Bundle by dialling *135# (free) or by sending an SMS with the bundle size to 136 from their cellphone. To check the number of SMS's remaining in their bundle, a customer can dial *135# free from their cellphone.

How can I speak to Vodafone customer care?

Email us at or call us at 55666 (toll-free), or +91 9920055666, Mon-Sat 9 AM - 6 PM IST, to reach a dedicated support team who will guide you through every stage of your journey, ensuring smoothness and efficiency.

How do I lodge a complaint with Icasa?

Complaints must be in writing and can be lodged directly on the ICASA website or a complaints form can be completed and emailed to consumer@icasa.org.za or faxed to 011 566 3444.

How does Vodacom upgrade work?

Upgrade with Vodacom

Our contracts are usually 24 months long, but from month 22, you can upgrade your cellphone to a brand new make and model. Once you've chosen your deal online, simply check-out in two easy steps and get FREE next-day delivery to your door!