What is the return policy for Zara?
Ava Robinson
Updated on March 07, 2026
Then, can I return something to Zara after 30 days?
If the original form of payment is not available, a customer making a return within thirty (30) days of purchase will be provided with a merchandise credit. Merchandise returned after thirty (30) days with original receipt is refunded in the form of a merchandise credit valid at Zara retail stores in the US (excl.
Likewise, can I exchange in Zara without a receipt? Exchanges and returns can be made within 30 days of the purchase date. To exchange or return any purchase made in our stores, it is vital that you show the paper receipt. You can also show it through the Zara APP or your ZARA ID (only available for returns).
In this way, can Zara items be returned?
Exchanges and returns can be made within 30 days of the purchase date. The credit will be paid using the original payment method used for the purchase. Please remember that exchanges and returns can only be done in the same country/region where the items were bought.
Where are drop off points for Zara returns?
Zara calls them “drop points” on their website but they just mean your local post office. Just box up items and return them using the return label provided and you're good to go.
Related Question Answers
Can I return an item after 30 days?
Under the Consumer Rights Act, you have the right to return something within 30 days and get all of your money back if it's faulty, not as described, or unfit for purpose. After 30 days, the retailer can give you a repair or fair replacement, but you're not entitled to a refund.Are returns to Zara free?
You have 30 days from the shipping date of your order to return your purchase from Zara.com free of charge. If you made your purchase as a registered user: Log in with your username and password and you can make a return request from the order details screen.Can I return items without receipt?
Most items are eligible for returns for up to 180 days after purchase. If you don't have a receipt, try to make the return within 30 days and the company may be able to find your purchase in its system if you used a debit or credit card for the transaction. You'll need to show ID to return items without a receipt.How do I return an online order?
Returning Online Purchases:Go to the online site where you purchased your merchandise. Find and read the return policy. Most online stores will only accept returns of unused and unopened items. If it is clothing, you must keep the tags on the clothing in order to return the purchase.
Can I return items after 28 days?
You can only return store-bought non-faulty goods for an exchange or refund if the retailer has a returns policy. Most retailers impose time limits for returning non-faulty products, such as 28 days, but many extend around Christmas for example, so you might have more time than you think to return an unwanted product.How long do you have to return at Zara?
30 daysWhat size is a 12 in Zara?
Blouses, Shirts, T-Shirts, Sweaters - Numeric Sizes| Size | Bust | Waist |
|---|---|---|
| 8 | 37 | 29 |
| 10 | 38½ | 30¾ |
| 12 | 40¼ | 32¼ |
| 14 | 41¾ | 33¾ |
Can you exchange Zara online?
Exchanges and returnsYou have 30 days from the shipping date to exchange your purchase from Zara.com free of charge. The items must have all their labels and be in perfect condition. You can change the size or colour of your items.
How do I exchange on Zara?
Visit a Zara Store that carries the same department from which your item comes and bring your printed or electronic receipt with you. If you choose to request an exchange through Zara.com, access your order and select the item you wish to return and the size for which you want to exchange it.Can you return and rebuy at Zara?
They dont do price adjustment. So as long as its less than a month, tags on the merchandise u can return it and buy it again for a cheaper price.What is a drop off point?
Drop Off Point means the agreed location at which the passenger will be set down.Can I return Zara at post office?
Once you have requested the exchange, and selected the appropriate returns method, you must return the original item, either to any Zara store in the UK, or via a courier that we send to your home, or by dropping it off at a Post Office, or Royal Mail collection site using a returns-paid label that we can supply to youWhat delivery service does Zara use?
Track all ZARA ordersSupport USPS, FedEx, UPS or 870 couriers worldwide.
