What is the email address for DStv?

For all DStv customer and service-related queries, please visit www.dstv.com or selfservice.dstv.com or contact us on help@dstv.com.

Also question is, how do I email proof of payment to DStv?

Please email Proof of Payment to .

Also Know, how do I contact DStv South Africa? Contact Us

1. Use the DStv App. Managing your DStv account has never been this easy.
2. DStv Self-Service is on WhatsApp. Save our WhatsApp number 060 060 3788.
3. Use Live Chat.
4. Chat to us on Facebook and Twitter.
5. Dial *120*68584# on your Cellphone.

People also ask, how do I complain to DStv?

You can contact them via; dstv@nigeria.multichoice.co.za.

How do I find my DStv account details?

There are several ways you can check your balance:

1. View your account balance by logging into Self Service or using our mobile app.
2. Dial *120*68584# and follow the prompts.
3. Call us on 083 900 3788 or 011 289 2222 without having to speak to an agent.

Related Question Answers

Why is my DStv not working after subscription?

Resetting your Dstv can be done in two ways: Via SMS and Via easy service. To start, be sure your decoder is switched on and your SmartCard inserted properly. After payment, message RESET followed by your SmartCard number to 30333. This option works on every phone network service in Nigeria.

How do I subscribe to DStv?

KongaPay

1. Go to services and bills and select TV subscription.
2. Select DStv as the subscription type and input your smart card number.
3. Your details, as well as current bouquet plan, are automatically pre-populated on the screen.
4. To change current plan select the bouquet drop-down menu and select appropriately.

What do I do if my DStv account is suspended?

Here is how to fix your suspended Dstv Account

1. Restart your Dstv Decoder.
2. Make use of the Dstv Instant online live chat.
3. Use the Dstv Self Help Service Web Portal.
4. Call the Dstv Customer Care Number according to the country where you're located.

How long does it take for DStv payment to reflect?

48 hours

Can you pay DStv capitec app?

Yes, you can pay your DStv subscription using the Capitec Bank app. It is instant you effortless, all you need is your smart card number and your secret remote PIN.

How do I pay DStv with USSD capitec?

Pay your DStv anywhere 24/7

1. Choose Transact.
2. Choose Payments.
3. Enter your secret Remote PIN to sign in.
4. Choose Add Beneficiary at the bottom of the screen.
5. Choose Capitec-registered.
6. Enter DStv.
7. Choose the correct account (Box Office DStv or Multichoice DStv)
8. Enter your DStv account number.

How do I pay DStv with Zenith Bank app?

To pay your DStv and PHCN bills, simply dial; *966*7*Amount*Customer ID# on your mobile phone and follow the on-screen prompts. To pay other Zenith Billers, simply dial; *966*6*Biller code*Amount# on your mobile phone and follow the on-screen prompts.

How do I pay DStv using Absa app?

Absa

1. Dial *161*234#
2. Enter Pin Code.
3. Select option "Pay Bills"
4. Select option "Pay a Registered Biller"
5. Select MultiChoice (Dstv)
6. Select the account Number.
7. Enter Smartcard number.
8. Enter Bill Amount.

How do you make a complaint?

What is an Effective Complaint?

1. Rule 1: Know what you want to achieve.
2. Rule 2: Threaten the company's reputation.
3. Rule 3: Aim high and get personal.
4. Rule 4: Write or go in person, don't phone.
5. Rule 5: Use social media, especially if you don't get an immediate response.
6. Rule 6: Expect the unexpected.
7. Rule 7:
8. Rule 8:

How do I get a refund from DStv?

In order for a refund to be processed we require the proof of banking, proof of payment and your certified ID copy, and please be aware that a refund takes 7-40 working days to be processed.

What is the DStv customer care line?

908 236 8533

How do I find out my DStv customer number?

A smartcard is a unique chipped card that exists in your DStv decoder. This card is linked to your decoder and your customer number that was created with MultiChoice when you initiated your DStv subscription. Your smartcard number is on the reverse of your smartcard, underneath the barcode.

How do I upgrade my DStv subscription?

DSTV self service upgrade

1. Visit the DSTV customer self-service portal.
2. Sign in using your Connect ID or enter your mobile number or surname, followed by your customer number or Smartcard number.
3. After signing in, tap the Account button to go to the account page.
4. There is an Add or Change button on the account page.

How do I clear e48 error on DStv?

DStv No Signal Problem (E48 Error) – How to fix step by step

1. Step 1: Check your DStv connection cables.
2. Step 2: Reboot your decoder.
3. Step 3: Inspect your DStv satellite dish.
4. Step 4: Check your LNB.
5. Step 5: Call the approved DStv installer.

Is DStv call center 24 hours in Nigeria?

DStv Customer Care Numbers Nigeria

Undoubtedly, the DStv customer care number are the same in all the states in Nigeria. Starting from Lagos, Abuja, Port Harcourt, Kano, Kaduna and other states. You must understand that the Call centres works from 8am – 9pm daily. And anything more than that will not be answered to.

How do I reactivate my DStv after subscription?

Via SMS

1. Send an SMS with the word RESET accompanied by your smartcard number to 30333.
2. You will receive a confirmation message informing you that your request is being processed.
3. Check after a while if the channels are available.

How do I change my DStv number?

*Update your mobile number: How? SMS the word CELL followed by your Mobile Number and your SmartCard Number to 8881.

How do I email MultiChoice?

For all DStv customer and service-related queries, please visit www.dstv.com or selfservice.dstv.com or contact us on help@dstv.com.

How do I contact DStv via WhatsApp?

With the introduction of Natural Language Understanding (NLU) managing your DStv viewing is as easy as talking to a friend, simply save our WhatsApp number 060 060 3788 (DStv) on your phone, type “Hello” and enjoy a whole new level of convenience.

What is the difference between MultiChoice and DStv?

MultiChoice is a South African company that operates the DStv, a major service in Sub-Saharan Africa and GOtv, a minor service operating in over 13 countries of this area and Showmax service. MultiChoice is owned by the media conglomerate of the same name.

Can I pause my DStv subscription?

Can I suspend my DStv subscription? Yes, you can. If you no longer need to access their packages, there are quite a few methods you can use to terminate your account. Note that this is a cancellation and not upgrading or downgrading from one boutique to another.

Can I cancel DStv Online?

Alternatively, you can learn how to cancel DStv online without having to contact their call centre. To cancel Digital Satellite Television services online by yourself, you will need to sign up with the Connect ID and do it. In case you need to reconnect the package, you can still do it at any point.

What is the difference between DStv Compact and DStv family?

MultiChoice recently announced a new lower price bouquet for its satellite pay TV service called DStv Family which costs less than DStv Compact, and as much as the Select bouquets. DStv Compact offers a subset of the channels available on the Premium bouquet for a significant reduction in monthly subscription fees.