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The Daily Insight

What does the Nhsbsa do?

Author

James Craig

Updated on March 15, 2026

The NHS Business Services Authority (NHSBSA) provides central services to NHS bodies, patients and the public, such as managing the NHS pension scheme, issuing European Health Insurance Cards (EHIC), and administering payments to pharmacists and dentists.

Correspondingly, how do I contact Nhsbsa?

Contact us about your EHIC or EHIC application

  1. Online: using our online form.
  2. Telephone: 0300 330 1350.
  3. Outside UK: +44 191 283 3909.

Additionally, can I view my NHS pension online? Accessing your statement

You'll be able to access your statement online using the Total Reward Statement portal and ESR Employee Self-Service for organisations that use the facility. Your current statement will only be available to view until the next data refresh.

Also to know, how do I cancel my NHS pension?

To opt out, you must complete the application to leave the NHS Pension Scheme (SD502) form (PDF: 211KB). You and your NHS employer must complete the form. This is the only way to opt out of the NHS Pension Scheme.

What is an NHS prescription?

NHS prescription charges are paid by patients for drugs or other treatments prescribed for them by a National Health Service medical practitioner. Prescription Prepayment Certificates (PPC) offer considerable savings to people who are in need of regular prescriptions.

Related Question Answers

How do I renew my NHS medical exemption certificate?

Renewing your certificate

You need to speak to your doctor to re-apply. We'll send you a reminder around one month before your current certificate expires but it' s your own responsibility to check that your certificate is still valid when you claim free prescriptions.

Can I get an NHS exemption certificate?

Ask your doctor for an FP92A form to apply for a medical exemption certificate. Your certificate will be valid from 1 month before the date the NHS Business Services Authority receives the application form. The MedEx lasts for 5 years and then needs to be renewed.

Is the NHS a business?

The National Health Service (NHS) is the publicly funded healthcare system in England, and one of the four National Health Service systems in the United Kingdom.

National Health Service (England)

Publicly funded health service overview
Headquarters Richmond House, London, England
Employees 1.4 million
Annual budget £134 billion (2019)

Can you get a refund on NHS prepayment card?

If you've applied for a PPC and pay prescription charges while waiting for it to arrive, you can get a refund as long as: you get an NHS refund form (FP57) when you pay, as you can't get one later. the PPC covers the date you paid for your prescription.

Does NHS prepayment automatically renew?

We will normally automatically renew your PPC when your certificate expires. If you do not want your PPC to renew you should cancel your Direct Debit at your bank after making all of your payments. You must also tell us by calling on 0300 330 1341.

Does hc1 form need a stamp?

When you have filled in this form. Send it to: Low Income Scheme, NHS Business Services Authority, Bridge House, 152 Pilgrim Street, Newcastle upon Tyne, NE1 6SN. A stamp is needed. Postage costs may differ depending on the size of the envelope you use.

How can I get free prescriptions UK?

You are entitled to free NHS prescriptions if your annual family income used to work out your tax credits is £15,276 or less and you receive either:
  1. Child Tax Credit.
  2. Working Tax Credit and Child Tax Credit paid together.
  3. Working Tax Credit including a disability element.

What happens to your pension if you leave the NHS?

If you are leaving NHS employment, or just the Scheme, you may be able to transfer your pension rights to a new pension provider. You may only transfer to a pension scheme or arrangement that is registered with HM Revenue and Customs (HMRC) and able to accept a transfer payment from the NHS Pension Scheme.

Can I take my NHS pension at 55 and still work?

This option allows members to take part of their pension benefits whilst continuing in NHS employment. If members are over the minimum retirement age 55 and their pay is reduced by a minimum of 10% they can partially retire and take some pension benefits. Members can draw dawn benefits twice before retiring completely.

How much does the NHS contribute to my pension?

The NHS Pension Scheme employer contribution rate increased on 1 April 2019 from 14.3% to 20.6%, plus an employer's levy of 0.08%.

How long does it take to get NHS pension refund?

A Once an employer has submitted the application for a refund of pension contributions (RF12) form to NHS Pensions electronically, payment can be received in your bank in 3-10 working days. A payable order will be issued within 5–10 working days.

Can I stop my pension and get my money back?

You can leave (called 'opting out') if you want to. If you opt out within a month of your employer adding you to the scheme, you'll get back any money you've already paid in. You may not be able to get your payments refunded if you opt out later - they'll usually stay in your pension until you retire.

Can I cash out my NHS pension?

Transferring benefits in and out of the NHS pension scheme

You are able to transfer your benefits in and out of the NHS pension scheme. Benefits can generally be transferred out of the scheme at any time before your normal pension age.

Can I rejoin the NHS pension scheme?

If you are in NHS employment, you may rejoin the Scheme if you meet the eligibility conditions. If you have returned to NHS employment and are taking your NHS pension, you may rejoin the Scheme if: you take a 1995 Section ill health pension and are under 50.

Can I cash out my pension if I leave my job?

Under the Pension Freedom rules you'll be allowed to access your workplace pension once you reach the age of 55. It's not possible to cash in your pension before this time, no-matter how old it is or what it's worth, and you should avoid any scams that claim to be able to help you access your pension early.

Can I take all my NHS pension as a lump sum?

You may be able to take up to a maximum lump sum of 25% of your capital value normally up to the tax free amount. The capital value is the value placed on your NHS Pension Scheme benefits by HMRC and is calculated by multiplying your pension by 20 and adding the value of any lump sum.

How much will my NHS pension be when I retire?

Benefits at retirement

Your pension is 1/60th of your reckonable pay for each year or part year of pensionable membership in the Scheme.

How many hours can you work after taking NHS pension?

you must not work in the NHS during the first 24 hours of your retirement. if you return to work after a break of 24 hours then you must not work for more than 16 hours per week during the first calendar month. after one calendar month there is no further restriction on the number of hours that you can work.

How can I view my NHS pension statement?

View your statement. There are two ways you can access your statement: using GOV.UK Verify. using ESR Employee Self Service.

Can I take my NHS pension at 59?

The earliest age that you can draw your pension is known as the minimum pension age. If you were not an active member between these dates then you cannot take your pension until age 55. You may apply for early retirement by contacting NHS Pensions directly.

How is NHS pension calculated 1995?

The pension will be based on a minimum of 10 years pensionable membership. If you elect for Actuarially Reduced Early Retirement (ARER) after reaching minimum pension age or protected minimum pension age and before age 60, your pension benefits will be reduced because they are being paid early.

How do I get my NHS pension p60?

You can write to:

You'll find it on your award letter. Each year we will send you a P60. The P60 includes information about the pension we have paid you and the tax deducted during the tax year. You will typically receive your P60 by the end of May.

How can I get my NHS pension forecast?

To gain access to your statement you will need to use ESR Self Serve (if your employer provides access to this facility) or register for the TRS portal. More information is available on the TRS website. If you view your statement and it does not include your pension statement please contact us directly.