N
The Daily Insight

What degree do you need to be a computer support specialist?

Author

Abigail Rogers

Updated on June 02, 2026

A bachelor's degree is required for some computer support specialist positions, but an associate's degree or postsecondary classes may be enough for others.

Correspondingly, how do I become a computer support specialist?

Training requirements for Computer Support Specialist positions vary, but many employers prefer to hire applicants with some formal education. A bachelor's degree in Computer Science or Information Systems is a pre-requisite for some jobs; other jobs, however, may require only a computer-related associate degree.

Likewise, what skills are needed to be a computer support specialist? Computer support specialists should also possess the following specific qualities:

  • Customer service skills. Computer support specialists must be patient and sympathetic.
  • Listening skills.
  • Problem-solving skills.
  • Speaking skills.
  • Writing skills.

Similarly one may ask, how many years of college do you need to be a computer support specialist?

Most employers require their IT support specialists to hold a four year Bachelor's Degree in Information Technology, Computer Science, or Computer Engineering.

What qualifications are needed for it support?

You'll need:

  • the ability to work well with others.
  • knowledge of computer operating systems, hardware and software.
  • analytical thinking skills.
  • knowledge of engineering science and technology.
  • to be thorough and pay attention to detail.
  • customer service skills.
  • excellent verbal communication skills.

Related Question Answers

What is the salary of a computer support specialist?

How Much Does a Computer Support Specialist Make? Computer Support Specialists made a median salary of $52,270 in 2019. The best-paid 25 percent made $68,060 that year, while the lowest-paid 25 percent made $40,340.

What is a computer support specialist degree?

The Computer Support Specialist program covers customer service, IT concepts and applications. Supporting courses allow students to gain a thorough understanding of necessary business communication skills, operating systems, computer hardware and networking fundamentals.

How much does a computer technician make a year?

How Much Do Computer Technician Jobs Pay per Hour?
Annual Salary Hourly Wage
Top Earners $51,000 $25
75th Percentile $40,000 $19
Average $35,892 $17
25th Percentile $27,500 $13

How many hours does a computer support specialist work?

The typical workweek for a computer support specialist is usually 40 hours a week while those working for third-party support firms are usually working at a client's location rather than an office.

What are the career opportunities for computer specialist?

Careers Related to Computer Support Specialists[About this section] [To Top]
  • Computer and Information Systems Managers.
  • Computer Network Architects.
  • Computer Programmers.
  • Computer Systems Analysts.
  • Customer Service Representatives.
  • Database Administrators.
  • Information Security Analysts.

Is tech support in demand?

While the impact to overall job numbers is unclear, one thing is certain: technical skills will be in high demand. Soft skills are certainly needed as technicians work with customers both inside and outside the organization, and technical skills must cover a wide spectrum of work.

How do I become a tech support?

How to be a tech hero: seven technical support tips
  1. Identify the problem. Some tech problems will be easier to solve than others.
  2. Understand the customer's grasp of technology.
  3. Remember the impact.
  4. Avoid jargon.
  5. Have ample self-service options available.
  6. Be motivational.
  7. Make it easy to follow up with you.

Do I need a degree for tech support?

You need a four-year degree in computer science to get into IT. You need a technical degree to get an entry-level tech support job. The things you need to know to excel in a technology job are only taught in college. IT hiring managers care more about your educational credentials than anything else.

How do I get into tech support?

No Degree, No Problem! 6 Steps to Your First Tech Support Job
  1. Get Familiar with How Technology Works.
  2. Take an Alternate Position at an Innovative Tech Company.
  3. Start Picking Up Tech Skills on your Own.
  4. Tackle Tech-related Projects at your Current Job.
  5. Start Blogging.
  6. Join a Local Tech Meetup.

What do computer technicians do?

Sometimes called computer support specialists, freelance computer technicians install, maintain, and repair computer hardware and software for their clients. Simply put, computer technicians troubleshoot and analyze user problems and implement solutions.

How long does it take to become IT support?

How Long Does It Take to Become an IT Support Specialist? Typically, it takes between three to five years to become an IT support specialist.Sep 23, 2021

Why You Should considered a career as a computer specialist?

IT is essential to everyday life.

Computers are run by complex hardware and software that require the expertise of professionals. People rely on these experts to set-up networks, resolve connectivity issues, manage servers, and much more. The skills and know-how IT professionals have are highly valued.

Jan 14, 2015

Are IT specialists in demand?

Data, information, systems, network, and cloud security professionals are in demand as businesses increasingly rely on data for everyday business operations. These IT professionals ensure that enterprise IT initiatives remain safe from potential threats inside and outside the organization.

What is Level 2 IT support?

Level 2 generally handles break/fix, configuration issues, troubleshooting, software installations, hardware repair (including in-house repair or coordinating depot services). They handle escalated issues that Level 1 support is not equipped to handle.

Is tech support a good job?

Technical support may give you a decent beginning pay however there is no future growth prospect as there is little advancement in this field. Besides , If you change organization your experience testament will be not for any use. You will profit by it on the off chance that you again are going to join as Tech support.Sep 6, 2019

How do I become a help desk technician?

To become a help desk technician, you first must complete a high school diploma or equivalent. Though some jobs require a bachelor's degree in computer science or a related field, some help desk tech jobs only require an associate degree and on the job training.

How can I get a support job?

How to Get Started in an IT Support Job Role
  1. Choose Your CompTIA Certification.
  2. Study for a CompTIA Certification.
  3. Save Money on a CompTIA Certification.
  4. Take a CompTIA Certification Exam: In Person or Online.
  5. Get a new IT Job!
  6. 2 comments.

What are tech support jobs?

Tech support workers manage, maintain, and repair IT systems. Their responsibilities include diagnosing and repairing faults, resolving network issues, and installing and configuring hardware and software.