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The Daily Insight

How do I reset my Supra key?

Author

Sarah Cherry

Updated on March 30, 2026

DisplayKEY is Stuck while Searching
  1. Press and hold the and. buttons at the same time for two seconds then release.
  2. You may follow this procedure any time you need to clear your DisplayKEY screen or exit a function on your DisplayKEY.
  3. If the reset doesn't work, wiggle each button on the screen to make sure none are stuck.

Also asked, why is my Supra key not working?

There are several possible reasons for an ActiveKEY to have a Call to Enable or Key Expired message: • The member may not be active due to non-payment or some other issue, • The key could have been out of cell coverage for the last 24 hours, • The radio could be turned off in the key, • A new key that hasn't been

Secondly, how do you reset a key safe code? On the front of the KeySafe, pressing only the buttons in your combination, press each button in until it clicks. If you press the wrong button, push down on the clear button and enter your code again. Press down on the OPEN button open. If the combination is set correctly, the locking pin will retract fully.

Considering this, how do I get my Supra eKEY authorization code?

Obtain an authorization code from SupraWEB:

  1. Go to supraekey.com.
  2. Select Login to SupraWEB.
  3. Login to SupraWEB. First-time login requires registering and setting up a user ID and password, entering your key serial number, PIN, and selecting your association/MLS.
  4. Select Authorization Code.

What time do supra keys stop working?

With my DisplayKEY when someone opened a keybox, I got an alert on my key the next morning. Does the ActiveKEY work the same way? Your ActiveKEY notifies you right away when one of your listings is shown from 8 a.m. to 8 p.m standard time (9 a.m. to 9 p.m. daylight saving time).

Related Question Answers

How do you unjam a Supra lockbox?

Move the shackle from side to side and up and down to see if you can loosen it, then try to release the shackle again. Push down on the shackle and up on the bottom of the keybox, as if you were trying to close the shackle, and, while keeping the pressure on, try to release the shackle again.

How do you open a jammed lock box?

Jammed Lockbox Encounters

If it appears that a house key is jammed between the keybox and the key container, AND the keybox is yours, try sliding a thin strong object such as a metal fingernail file up between the inside of the keybox and the key container, to dislodge it.

How do I open a supra iBox without a key?

Open the eKEY app on your smartphone, select Activate eKEY and enter the authorization code. Each time a Supra user grants you permission to open an iBox BT you will receive a text message and email notifying you of the address, listing ID, and hours you are eligible to access the iBox BT.

What is a Supra Display Key?

The DisplayKEY is part of the Supra KeyBox system. The components of the system are: KeyBoxes—Supra KeyBoxes hold the listing keys to your properties. To show a listing, you must access the keys inside the KeyBox placed on the listing. Supra Network—The Supra network maintains all key and KeyBox data.

How do I cancel supra key?

To cancel your eKEY service, you must contact your Board, Association or MLS to have your key number unassigned from the system to avoid further charges.

What is an active key?

The Supra ActiveKEY® is designed to be active and ready to open lockboxes when you go to use it. The ActiveKEY updates itself automatically and sends information about showings to the Supra network using its cellular radio.

What is the PIN code for Supra eKEY?

Enter 0000 or 1234 for the passcode. For the latest information, visit us at and select the Customer Support tab. For more information on compatible phones and tablets, select the Compatible eKEY Devices List button on the home page.

How much does a supra key cost?

Fees
Total to Join Supra $65
Activation Fee $50
Monthly Fee $15
Total Per Month $15
Cost Per Lockbox $99

How do I access supra iBox?

Open the eKEY app and start the Obtain Key or Open Shackle process on your device. When prompted, press up on the bottom of the keybox to turn on its Bluetooth. A red-purple light on the keybox flashes to show the Bluetooth is on and ready. *If you are using an eKEY Fob to communicate, do not turn the Bluetooth on.

How do you reset a 4 digit combination lock?

Open the lock (preset at 0-0-0). Turn shackle counterclockwise 180 degree and press it down. You must hold the shackle down while performing the next step. Set the dials to your new combination.

How do you reset a master lock if you forgot the combination?

Pull up gently on the shackle and hold it in place. Turn the dial clockwise listening carefully until you hear the lock click. Start with a good deal of pressure and gently let up as you spin it around, until you meet resistance in only one place. If the dial catches every few numbers, you are pulling too hard.

Can you reset a Master Lock?

The lock cannot be reset unless it is in the open position. If your lock is attached to something, you will need to call a locksmith for removal. Please note that Master Lock does not reimburse for Locksmith services and/or fees.

How do I change the code on my Supra key?

If you need to change the access code for your GE Supra lock box, the process is simple.
  1. Enter the current access code into the keypad on your GE Supra lock box.
  2. Open the lock box lid.
  3. Remove the plastic card from the back of the lock box lid.
  4. Note the 10 gray numbered arrow buttons on the lock box lid.