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The Daily Insight

How do I reset my belong WiFi modem?

Author

Abigail Rogers

Updated on March 09, 2026

Reset your modem

By using a pen, toothpick or the back of an earring, press the reset pinhole button at the back of the modem which showed RESET and hold until the lights on the modem turn off, then release. Allow for the modem to re-establish a connection with the network.

Besides, how do I get my belong WIFI to work?

To do this:

  1. Log on to your Belong Wi-Fi (you don't need to be connected to the internet to do this)
  2. Open an internet browser (e.g. Internet Explorer, Safari or Chrome)
  3. Type 10.0.0.138 into the address bar.
  4. If prompted, type in your modem username and password: Enter the username 'admin' Enter the password 'Belong'

Also, why is my NBN wifi not working? Solid red (or blinking) There may be a line fault or problem affecting the nbnâ„¢ connection box. Turn off power to the nbnâ„¢ connection box and contact your phone and internet provider. If that doesn't work, contact your phone and internet provider.

Subsequently, one may also ask, why is my internet light flashing on my belong modem?

Broadband light

If the light is blinking: the device is being updated or being synchronised through the network. This may take 20 minutes.

How do I reset my wifi at home?

Unplug your router or modem from its power outlet (don't just turn it off). Wait 15-20 seconds, then plug it back in. Allow the device a minute or two to turn back on.

Related Question Answers

What lights should be on my modem?

ADSL: A solid green light indicates a good Internet connection. A blinking light means you are having difficulty connecting to the internet. POWER: A solid green light indicates the unit is properly connected to power. A blinking red light indicates a possible modem failure.

How can I make my Belong Internet faster?

Find out how much data you've used in the Data Usage section of your account. Downloading large files, updating software or backing up photos all consume data and slow your connection. If you use up your data allowance regularly, you may like to upgrade your plan.

Why is my internet so slow belong?

There are a range of factors around the home that can influence your Wi-Fi speed. Common causes of slower speeds: Dense objects: If a dense object is located between the modem and your device(s), this will interfere with (or severely weaken) your Wi-Fi signal.

How do I contact Internet belong?

If you want to make a complaint, or would like to check the progress of a complaint, please contact us by email at . To understand what happens when you raise a complaint, read our Complaint Handling Process.

What does sync mean on modem?

Line sync represents a connection between your modem/router and your local Telstra exchange. If your modem/router is not achieving sync, please check the following: - Ensure there is no filter on the modem. - Ensure that all cabling is correct.

How do I trouble shoot my modem?

If there's no outage in your area, move onto the following tips:
  1. Check all your cables and filters/splitters are connected properly.
  2. Ensure that your modem is set-up properly.
  3. Turning your modem off for 15 minutes to allow the modem to reconfigure its network settings before attempting to reconnect to the network.

How do I change my modem settings?

How to Change Your Router's Login Information
  1. Enter your router's IP address into your favorite web browser.
  2. Log in with the default username and password (both admin, usually).
  3. Go to settings.
  4. Select Change Router Password or a similar option.
  5. Enter the new password.
  6. Save the new settings.

How long does Belong take to connect?

After your order's confirmed, it usually takes 2 - 5 business days for your Belong modem to arrive at your address. The time it takes for your service to activate depends on things like whether you need an appointment with a technician and the type of infrastructure at your address.

Is belong modem locked?

Belong models are pre-configured with their network. But, they shouldn't be locked and you can configure your modem for use with other networks. Log into the configuration web page and reset it this time using your new logins.

What is bridge mode on a modem?

Bridge mode is the configuration that disables the NAT feature on the modem and allows a router to function as a DHCP server without an IP Address conflict.

What is WPS on modem?

WiFi Protected Setup (WPS) provides an easy and secure way to establish a wireless network by sharing the wireless key between your modem and devices. Connect a device, such as a computer or tablet, to the internet through WiFi or using an Ethernet cable connected to your modem.

Can I use any modem with belong?

You can usually take your Belong modem with you when you move, whether you're staying on the same technology type or switching between ADSL and the nbn network. When you place your online move request, we'll check to see whether you have a modem that's nbn-compatible, and organise a new modem if needed.

How do I reset my FTTC network connection device?

Indoor nbn connection box

Remove any existing ADSL/central filters. Allow up to 20 minutes for the Connection and DSL Lights on the nbnâ„¢ connection box to turn solid blue. Tried resetting the nbnâ„¢ connection box by holding the 'RESET' button for 1-2 seconds.

What is WPS button?

Wi-Fi® Protected Setup (WPS) is a built-in feature of many routers that make it easier to connect Wi-Fi enabled devices to a secure wireless network.

Why is my internet not working?

There are a lot of possible reasons for why your internet isn't working. Your router or modem may be out of date, your DNS cache or IP address may be experiencing a glitch, or your internet service provider could be experiencing outages in your area. The problem could be as simple as a faulty Ethernet cable.

How do I reboot my NBN modem?

Locate the RESET button at the back of the wireless router. Hold the RESET button for 10 to 15 seconds, the lights at the front should start blinking, this is when you can let go. Wait about 5 minutes for the router to boot up again and try the connection.

What do I do when my WIFI says no internet?

The problem is then at the ISP's end and they should be contacted to confirm and resolve the issue.
  1. Restart your Router.
  2. Troubleshooting from your Computer.
  3. Flush DNS Cache From Your Computer.
  4. Proxy Server Settings.
  5. Change the wireless mode on your Router.
  6. Update outdated Network drivers.
  7. Reset your Router and Network.

Why is my WiFi connected but no Internet?

Sometimes, an old, outdated, or corrupted network driver can be the cause of WiFi connected but no Internet error. Many times, a small yellow mark in your network device name or in your network adapter could indicate a problem. Navigate to “network adapters†and right-click on your network.

What do I do if my NBN isn't working?

Here's what to do if there's no dial tone on your home phone that's connected to the nbn network.
  1. Check for outages. Make sure there are no phone outages in your area.
  2. Try these troubleshooting steps. Make sure all your phone handsets are properly hung up.
  3. Restart your modem.
  4. Restart your nbn Connection Box.

How do I fix my broadband connection?

How to fix your broadband
  1. Check your devices.
  2. Check internet outage for your provider.
  3. Ping Google.
  4. Check the router lights.
  5. Plug a computer directly into the router.
  6. Check the IP address.
  7. Check the cables.
  8. Check the phone line.

Why is my Telstra WIFI not working?

If your broadband isn't working, it might be because of an unexpected outage on the Telstra network in your area, the nbn network, or it might be disruption due to maintenance. Check if there's an outage in your neighbourhood on Telstra Outages.

How can I reset my modem?

To reboot a modem:
  1. Unplug the power and Ethernet cables from the modem.
  2. Wait 2-3 minutes for the modem to fully power off.
  3. Reconnect the power and Ethernet cables to the modem.
  4. Wait for the Internet light to turn solid, then check if the internet is working properly.

How do I reset my Telstra Smart Gen 2 modem?

The reset button is located on back of modem near LAN port 2. To reset modem press reset button for at least 10 seconds while modem is powered on. Modem will reboot resetting all settings including password to factory defaults.

How do I fix my WiFi after resetting my router?

After pressing the Reset button, unplug and re-plug the router's power adapter. NOTE: The Power LED of the router will keep on blinking for a few seconds after resetting as it is still trying to stabilize. However, if the Power light still isn't solid after a minute, powercycle the router.

Do I need to reset my router if I get a new modem?

The router and modem must be restarted in the right order for the reboot to fix the problem. If the devices are not rebooted in the correct order, you could lose internet connectivity completely.

Does Resetting router change WiFi password?

It's important to note that when you reset your home router you will lose all of your current network settings, like the name of the Wi-Fi network, its password, etc. The most universal way to reset a router, however, is via the reset button, usually found on the router's back or underside.

How do I do a hard reset on my router?

How to Reset a Router
  1. Keep your router plugged in.
  2. Find your router's reset button. This will be on the back or the bottom of your router.
  3. Use a paperclip to hold down the reset button for 30 seconds.
  4. Release the button.
  5. Wait for the router to power back on.

How do I know if my router is working properly?

To test if your router is working, try to ping one computer using another computer in the same network. You should be able to do this if the router is working properly. Your computer's firewall must be disabled as well. To learn more on how to check the computer's connectivity with the router, click here.

How do I reset my entire network?

On the Windows Settings screen, click “Network & Internet.†On the “Network & Internet†page, select the “Status†tab on the left and then, on the right, scroll down and click the “Network reset†link.

Why can't I connect to my WiFi?

If your Android phone won't connect to Wi-Fi, you should first make sure that your phone isn't on Airplane Mode, and that Wi-Fi is enabled on your phone. If your Android phone claims it's connected to Wi-Fi but nothing will load, you can try forgetting the Wi-Fi network and then connecting to it again.