How do I report a consumer recall product?

This information is listed in the “Consumer Contact” information on more recent recalls. If you are unsuccessful with the company, contact CPSC's toll-free hotline at (800) 638-2772 or send an e-mail via CPSC's Contact Form.

In respect to this, how do you report a dangerous product?

You can visit the CPSC Safer Products website and click on the File a Report option. Follow the easy steps as mentioned, provide information required, and complete your report. For more information about how you can file a complaint about a defective product, call the CPSC at 800-638-2772.

Also, what to do if you have a recalled product? What to do when a product is recalled

1. See our recall notices and make sure your product is the one affected.
2. Follow the manufacturer's instructions, as explained in the notice.
3. If instructions aren't included in the notice, or if you have more questions, contact the manufacturer by phone or visit their website.

Similarly, it is asked, can I get a refund on a recalled product?

Are consumers entitled to a refund if a product they've bought is recalled? Under the ACL, if the problem constitutes a major product failure, the consumer has the right to choose between a refund or a replacement.

Where is the Consumer Product Safety Commission located?

CPSC has offices in Bethesda, Md., Rockville, Md., and Beijing, China. Our staff is comprised of about 520 people, including about 120 investigators and compliance officers working throughout the country in communities where you live and work and at our nation's ports.

Related Question Answers

Who regulates product safety?

The U.S. Consumer Product Safety Commission (CPSC) is an independent federal regulatory agency that was created in 1972 by Congress in the Consumer Product Safety Act.

What is the Consumer Product Safety Commission responsible for?

United States

How does the Consumer Product Safety Commission help consumers?

Consumers who suffer loss or damage because of safety defects in a product can take the manufacturer to court or make a complaint to a consumer protection agency. A court can award compensation to cover loss or damage related to unsafe products.

What is the product safety?

Product safety is a term used to describe policies designed to protect people from risks associated with thousands of consumer products they buy and use every day. Federal law authorizes the Commission to develop safety standards, enforce compliance, and to ban unsafe products under certain circumstances.

What do you mean by consumer products?

Consumer goods are products bought for consumption by the average consumer. Alternatively called final goods, consumer goods are the end result of production and manufacturing and are what a consumer will see stocked on the store shelf. Clothing, food, and jewelry are all examples of consumer goods.

Is the Consumer Product Safety Commission?

The United States Consumer Product Safety Commission (USCPSC, CPSC, or commission) is an independent agency of the United States government. The agency was created in 1972 through the Consumer Product Safety Act.

What is the full form of CPSC?

You are about to leave the U.S. Consumer Product Safety Commission (CPSC) public website.

What is the value of the CPSC database to consumers businesses and the US government?

Q1. What is the value of the CPSC database to consumers, businesses, and the U.S. government? Consumers: The database provides the public with access to the full repository of product safety complaints the agency has received. Users can submit complaints online directly into the database.

How long do you have to return a recalled product?

When a product is recalled, suppliers are required by law to notify the Minister responsible for competition and consumer policy within two days. This can be done using the online recall notification form.

How do I get a refund from Fisher Price recall?

To request a refund for the Rock 'n Play, visit or call the company at 866-812-6518. Those who have owned the Rock 'n Play for 6 months or less will receive a cash refund while those who have owned them longer will receive a voucher for a new Fisher-Price product.

Can you sue after a recall?

In order to sue anyone, you have to prove you sustained damages. If you received a notice that a product you purchased is now being recalled and neither you or a loved one have been injured because of the defect, you have no cause of action.

How long does a company have to honor a recall?

The statute of limitations, according to NHTSA, for all no-charge recall repairs is 10 years from the original sale date of the vehicle. However, one exception is tires. Tire recall repairs must be completed within 60 days of receiving a recall notice.

Do I need a receipt for a recall?

It is illegal to sell a recalled product. You can still return the product without a receipt.

How do I find out about a recall on a product?

Visit these websites to find the latest on safety recalls:

1. Recalls.gov lists recalls from federal agencies.
2. Safercar.gov publishes safety information on vehicles and equipment such as children's car seats.
3. FSIS.USDA.gov lists meat, sausage, poultry, and processed egg product recalls.

When a food recall occurs the operation must do what?

The recalled item must be stored separately from food, utensils, equipment, linens, and single-use items, Label the item in a way that will prevent it from being placed back in inventory. Some operations do this by including a Do Not Use and Do Not Discard label on recalled food items.

Why do companies recall products?

A product recall is the process of retrieving defective and/or potentially unsafe goods from consumers while providing those consumers with compensation. Recalls often occur as a result of safety concerns over a manufacturing defect in a product that may harm its user.

What vegetables are being recalled?

According to a notice released on Monday by the Food and Drug Administration, the affected vegetables include butternut squash, cauliflower, zucchini, and some vegetable bowls sold by the brands Green Giant, Trader Joe's, and Signature Farms.

Are Recalls free?

A recall is issued when a manufacturer or NHTSA determines that a vehicle, equipment, car seat, or tire creates an unreasonable safety risk or fails to meet minimum safety standards. If there is a safety recall, your manufacturer will fix the problem free of charge.

Which federal statute regulates potentially dangerous consumer products?

§ 2064(b). Companies can use our on-line form to report a potentially defective or hazardous product. - Manufacturers of a consumer product are also required to report information about settled or adjudicated lawsuits to CPSC under Section 37 (b) of the Consumer Product Safety Act (CPSA) , 15 U.S.C. § 2084.

What products does the CPSC regulate?

The Consumer Product Safety Commission has jurisdiction over many types of consumer products, from coffee makers, to toys, to lawn mowers, to fireworks. However, some types of consumer products are covered by other Federal agencies.

When was the Consumer Product Safety Commission established?

October 24, 1972

What is a CPSC certificate?

Manufacturers and importers of children's products must certify, in a written Children's Product Certificate (CPC) based on test results from a CPSC-accepted laboratory, that their children's products comply with applicable children's product safety rules.

Which of the following can the Consumer Product Safety Commission do quizlet?

The Consumer Product Safety Commission has the power to ban the sales of products that expose consumers to unreasonable risks.

What are Cpsia regulations?

The Consumer Product Safety Improvement Act (CPSIA) is a United States Government law restricting levels of hazardous materials in products imported or made within the US, especially those for children.

How is the CPSC organized?

How is the agency organized? The five commissioners set policy for CPSC. The Chairman is the chief administrator. The following six offices report directly to the chairman: Communications, Equal Employment & Minority Enterprise, Executive Director, General Counsel, Inspector General, and Legislative Affairs.