How do I process a payment over the phone?
Rachel Newton
Updated on March 11, 2026
- Step 1: Determine what credit card information is required.
- Step 2: Take the customer's order and input it into your system.
- Step 3: Ask for their credit card information, key it into your virtual terminal and submit the payment.
- Step 4: Send the customer a receipt and complete the order.
Similarly, it is asked, is it illegal to take payments over the phone?
Not illegal, but you may have violated the terms of service with your credit card processor, and certainly would be in a difficult position if the cardholder disputes the charge.
Similarly, how do I pay by Eftpos over the phone? How to take a payment over the phone using your Verifone EFTPOS terminal
- Enter the sale amount.
- Enter the card number and press select.
- Enter the card expiry date and press select.
- Answer YES for signature question.
- And that's it - the transaction will be processed automatically.
Similarly, can SumUp take payment over the phone?
Simply Send Payment Links to Mobile Devices and let customers pay by entering their card details on a mobile phone. Enter the amount in the SumUp app on your iOS or Android device.. Tap charge and select "Mobile Payments". Share a payment link via text or with any messenger app.
Can I pay my credit card over the phone?
There are a number of ways that you can accept credit cards over the phone these days. You can: Manually enter the customer's credit card information on your point of sale (POS) system or mobile payments device. Email the invoice to your customer so he or she can pay using an online payments system.
Related Question Answers
Should you give your CVV number over the phone?
In general, providing a card security code when you're shopping online is safe, as long as you're making purchases from trusted websites. Typically, it's also OK to give a CVV over the phone. Just make sure no one is eavesdropping and can hear the numbers.Is it safe to give debit card number and CVV?
CVV: Every debit and credit card has a card verification value or CVV number on its reverse. This number is vital for completing online transactions. This too is clearly printed on your card, and you should not share it with anyone.Can you use SumUp without card?
While SumUp is mostly associated with card payments at the point-of-sale, the service now goes way beyond. The SMS Payment process allows to accept payments through a simple online form without the need of a card terminal - ideal for mobile professionals in the beauty industry or craftsmen.How long do SumUp payments take?
SumUp initiates payments – minus transaction fee – to your bank account daily, although it takes 1–3 working days to clear in the bank account. You can also choose to be paid weekly or monthly on a schedule.Can I take payments on my phone?
Many providers will tell you that you can accept payments through your mobile phone by downloading their app, such as iZettle, SumUp, Square and PayPal Here. It's mobile in the sense of you can move it around, but if you forget your card reader in the office or it breaks, then you won't be able to take payments.How can I pay remotely?
These online payment options are easy, convenient, and seamless for customers to use.- Accept Credit Cards and Debit Cards Online.
- Accept eChecks through ACH Processing.
- Look Into Mobile Payments, Which Continue to Grow.
- Provide an Online Payment Gateway.
- Add Click-to-Pay Email Invoicing.
- Schedule Recurring Billing.
What card details can you give over the phone?
What debit card details to give over the phone?- long card number.
- expiry date.
- 3 digits on the back.
- numbers from your postcode.
Can I take credit card payments over the phone with Square?
When using Square, you have the option to manually key in a customer's credit card information over the phone. First, download the Square Point of Sale app on an Android or iOS mobile device. You can accept credit cards over the phone by simply keying in the customer's card number, expiration date and CSV code.Can you enter card details manually?
None. If a point-of-sale terminal does not read your card swipe or chip, a cashier may attempt to enter your card number and expiration information manually if both their terminal and their store policy permits it. Many payment terminals allow for that, but nearly every store will disable that function.How do I turn my phone into a credit card machine?
Tap the "Settings" icon in the app. It's located at the bottom of the screen on iOS devices; tap the "Menu" button on your Android device to see the Settings button. Select the check box next to the "Choose Reader" button, and then press the "Choose Reader" button to select the card reader you want to use.How much does it cost to set up Eftpos?
EFTPOS costsSome will charge a joining fee, an annual fee and a monthly service amount based on how often you use EFTPOS. CommBank does not charge a joining fee or annual fee and offer fixed rate plans (starting at $30 a month) to suit your business turnover. You also get one device at $0.