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The Daily Insight

How do I edit my profile on StubHub?

Author

Abigail Rogers

Updated on March 12, 2026

To change the information in your account:
  1. Go to My Account.
  2. Under 'Getting organized', click 'Your Info'.
  3. Click the 'Edit' link.
  4. Change the information in your account.
  5. Click 'Save' to save your changes.

Similarly, it is asked, how do I edit my listing on StubHub?

To change a listing:

  1. Go to My Account.
  2. Under 'Selling tickets', click 'Listings' to view your current listings.
  3. Select the check box to the left of the listing you want to change.
  4. Click 'Edit'.

Beside above, how do I change my phone number on StubHub? You can't update them on the StubHub app.

  1. Go to My Account > Settings.
  2. Click the Contact tab.
  3. Click the pencil next to the Primary contact address.
  4. Update the email and/or phone number and Save.

Also asked, how do I change my credit card info on StubHub?

To change how you bought tickets on StubHub, make sure both payment methods are on file.

  1. Go to Profile > Settings > Payment.
  2. Under Payment options for buying tickets click Add a new payment option.
  3. Follow the instructions.

How do I delete addresses on StubHub?

On a desktop, you can update, add, or remove addresses through Profile > Settings > Contact. You can't make these changes on the StubHub app. Delete an address: Click the trash can. You can't delete your primary contact or any linked to a listing or order.

Related Question Answers

Can you change the price of a ticket on StubHub?

Go to My tickets > Listings in your StubHub account and select the listing you want to change. Then, simply enter the new price in the “Price” field (ticket cost before fee).

What does pending listing mean on StubHub?

StubHub listing is Pending. When listing tickets on StubHub, the listing is on site and ready for someone to buy as soon as it's created. Sometimes, we need a little more info before your tickets are available.

How do I change my payment method on StubHub?

To change how you bought tickets on StubHub, make sure both payment methods are on file.
  1. Go to Profile > Settings > Payment.
  2. Under Payment options for buying tickets click Add a new payment option.
  3. Follow the instructions.

Does StubHub have payment plans?

To help you experience events, StubHub partnered with Affirm, a payment option that grants loans for approved buyers. You can pay the loan back in 3-, 6-, or 12-month installments. For more information, check out Affirm's Help Center.

Why can't I add my card to StubHub?

Credit card declined on StubHub. If you can't add a credit card when buying tickets on StubHub: Make sure the billing address matches what your bank has. If you recently moved, this may be different.

How do you pay on StubHub?

Payment methods to buy tickets on StubHub. You can buy tickets on StubHub with all major credit and debit cards. You can also use StubHub gift cards, PayPal, Apple Pay, and Google Pay. We don't accept cash or checks as payment options.

How do I add a bank account to StubHub?

  1. Go to Profile and Settings. Click Payment.
  2. Under Payment options for selling tickets, click Add a new direct deposit account for selling.
  3. Enter your billing address and bank account info (use the image below for help) and Save. Was this article helpful?

How do I delete a StubHub bank account?

Once you add a bank account to your StubHub account, we're not able to delete or edit the info.

How do I set up direct deposit on StubHub?

Direct deposit: After listing the tickets, go to Profile > Settings > Payments. Under Payment options for selling tickets, enter your bank routing and account number (below). PayPal: Enter the email address associated with your PayPal account.

How do I link my PayPal to StubHub?

How do I link my PayPal account to my StubHub account to buy tickets?
  1. You can link a PayPal account to your StubHub account directly from My Hub or during checkout.
  2. To link your PayPal account from My Hub.
  3. Go to Settings > Payment.
  4. At the Review & Buy page, click "Add payment"

How do I add a credit card to StubHub?

Go to Profile and Settings. Click Payments. 2. Under Payment options for selling tickets, click Add a new payment option and follow the steps.

Can you get scammed on StubHub?

Re: Scammed ticket! Every purchase made on StubHub is covered by our FanProtect Guarantee. If you do not receive the correct tickets by the time the seller promised, or in the rare occurrence there is an issue with the tickets at the venue, reach out to us right away!

Can you trust StubHub?

Yes, you can trust them. They gaurantee their tickets, even if you get screwed over by the buyer they'll give you tickets. You can trust them more than you can trust Cash or Trade where you have no recourse if someone screws you.

How does StubHub mobile transfer work?

Mobile transfer tickets will be transferred to you and viewed on a mobile device. You'll need an iPhone or Android phone to scan your tickets at the gate. UPS tickets are delivered through UPS to an address of your choice.

Does StubHub verify tickets?

Here at StubHub we back every ticket we sell 100% with out FanProtect Guarantee! In short, we guarantee that the tickets will arrive on time and will be valid for entry into the event!

What happens if StubHub tickets don't arrive?

Re: Tickets not delivered on time Sellers are penalized if they are unable to provide the correct, valid tickets in time for the event. Rest assured, with an event 24-48 hours away, our replacement team will make sure to reach out ASAP.

Can you screenshot StubHub tickets?

It is perfectly normal to receive screenshots of mobile tickets. Every purchase is covered by our FanProtect Guarantee stubhub.com/legal/?section=fp. If you should have any issues with your tickets, reach out right away!

Does Ticketmaster own StubHub?

No. Stubhub is not related to Ticketmaster/live nation. We often have issues when people purchase tickets from stubhub rather than from live nation/ticketmaster because we can't fix the problem or refund the guest ourselves.

Will StubHub refund tickets?

StubHub guarantees that the buyer will get tickets on time for your event. If that doesn't work, they will fully refund the buyer for their purchase. Like Ticketmaster, if a concert is cancelled, StubHub will issue a full refund.

How do I chat with StubHub?

Contact us Visit our help topics to search for answers to your questions or browse popular topics. Find help with your questions from other fans through our own peer-to-peer community! You can chat with us 7 days a week between 8:00 AM and 8:00 PM Pacific time on your computer and mobile devices.

What is StubHub?

Website. stubhub.com. StubHub is an American ticket exchange and resale company. It provides services for buyers and sellers of tickets for sports, concerts, theater and other live entertainment events.

How do I reset my StubHub password?

StubHub App: At the login screen tap 'Forgot password' Enter your email address if it's not filled in for you.

Desktop or Web Browser:

  1. At the login screen select 'Forgot your password?'
  2. Enter your email address associated with your StubHub account.
  3. Check your email and follow the instructions to change your password.