How do I contact NordicTrack customer service?
Sarah Cherry
Updated on March 25, 2026
NordicTrack is committed to accessibility and inclusion. If you are disabled and find something on our websites or apps that is inaccessible or that does not offer an equivalent experience, please call us at 1-888-308-9616, email us at support@nordictrack.com, or use our Live Chat feature and let us know.
Keeping this in view, what is the phone number for NordicTrack?
1 (877) 993-7999
Furthermore, can you return a NordicTrack elliptical? If you are not satisfied with the purchase of your new equipment , you can request a return within 30 days of your delivery date. Due to the size and weight of our products, NordicTrack doesn't offer a refund for any shipping or delivery charges you may have paid to receive your product.
Also to know, is NordicTrack a good company?
NordicTrack offers the best of both worlds with in-home training, on-demand workouts and adjustable resistance levels. While fully loaded models are expensive, the company sells entry-level options for less than $1,000.
Why did my NordicTrack treadmill stop working?
Too much friction on the running belt can cause the belt to heat up and not run properly. When the friction increases to a certain point, the machine is automatically set to power off. This may be the cause for the machine to stop working suddenly. Try to lubricate the belt to see if the problem is fixed.
Related Question Answers
Can I cancel my NordicTrack order?
Of course you can. I'm waiting for Monday to cancel my order, and was told the agent needed to contact the shipping department to see if the order could be canceled before they'll cancel it.How long is NordicTrack warranty?
Warranty overview: Treadmill Warranty – Lifetime frame, 10 year motor (parts only), 2 years parts and labour warranty. Elliptical Warranty – 5 Year frame, 2 years parts and labour warranty. Exercise Bike Warranty – 5 Year frame, 2 years parts and labour warranty.How much is NordicTrack extended warranty?
NordicTrack Care 3-Year Annual Maintenance Plan for Fitness Equipment $0 to $999.99.How do I return something to NordicTrack?
To initiate a return, please contact us at 1-866-896-9777. Should you have any more questions that we haven't answered on this list, contact one of our NordicTrack representatives for more information.How do I delete my NordicTrack account?
Hover over your name in the top right corner, then click “Settings.” On the left side, click “Membership Plan.” Scroll to the bottom, then click “End Benefits.” Click “Continue” to End Benefits until the “Confirm Your Membership Cancellation” pops up, then click “End Membership.”Who does NordicTrack finance through?
TD BankHow do you reset a NordicTrack treadmill?
Press the ON/OFF switch at the front of the motor hood to place the treadmill in dormant mode. Then, press “Clear 750” on the keypad to bring up the setup menu and initiate the reset. First, press the STOP button to verify that nothing is running on the treadmill.How do I get to NordicTrack?
- Contact NordicTrack: Find below customer service details of NordicTrack, including phone and email. Besides contact details, the page also offers a brief overview of the company.
- Head Office. NordicTrack.
- Customer Service. Phone: 1-888-308-9616 (US/Canada)
- About NordicTrack.
How do I turn off my NordicTrack S22i?
There is not an independent power-off button to turn off the Nordictrack S22i touchscreen but if the pedals do not move for several minutes, the screen is not touched, and the buttons are not pressed, the console will automatically turn off.Who is CEO of NordicTrack?
Jim BosticWhere are NordicTrack headquarters?
Logan, UTDoes NordicTrack ship to Hawaii?
We sell within the United States only. Free shipping applies to regular ground shipping ON INTERNET ORDERS ONLY within the 48 contiguous United States. Shipping fees will be added to Alaska and Hawaii orders (call for pricing). Other forms of shipping are available upon request at an additional fee.Does NordicTrack ship to Puerto Rico?
You'd be mistaken for thinking that you can't get Nordictrack items from their US online store, shipped to Puerto Rico. According to their website, they don't ship to Puerto Rico, so that's it, right? There is a way to get online Nordictrack products from the USA delivered to your door.How much is an iFit membership?
How much does iFit cost? It depends on the plan and your preferred billing frequency. There are three options: a Yearly Family Plan for $396/yr, a Monthly Family Plan for $39/mo, and a Yearly Individual Plan for $180/yr.Is NordicTrack better than peloton?
The NordicTrack S22i is the better choice for those that want the push to come from their instructor or experience, vs. Peloton, which is more for those that enjoy pushing and being in control of their settings themselves.Is NordicTrack S22i worth it?
But if you prefer scenic outdoor workouts to studio classes, or you're looking for a bike that can help you train for a real-world adventure, the S22i absolutely worth considering.Is NordicTrack treadmill worth it?
The Nordictrack 1750 is our Best Treadmill for Home Use for 2021. There is a reason this is the best selling treadmill on the market – it has great features, excellent quality, and a great price! You can exercise in the comfort of your own home and still get all the benefits of a well-rounded gym experience.Will NordicTrack work without iFit?
The short answer is, yes, your NordicTrack equipment can work without iFit Coach.Which is the best NordicTrack treadmill to buy?
Best Treadmill picks from NordicTrack- NordicTrack EXP7i.
- NordicTrack Commercial 2450.
- NordicTrack Commercial 1750.
- NordicTrack Commercial X22i Incline Trainer.
- NordicTrack Commercial X32i Incline Trainer.
Is NordicTrack still in business?
NordicTrack is owned and managed by Icon Health & Fitness and is headquartered in Logan, Utah. The company has been manufacturing exercise equipment since 1975.NordicTrack.
| Type | Private |
|---|---|
| Founders | Edward Pauls Florence Pauls |
| Headquarters | Logan, Utah , U.S. |
| Area served | Worldwide |
Can I return my NordicTrack treadmill?
NordicTrack ReturnsA: You can return your NordicTrack product within 30 days upon receipt. Returns will be charged a return shipping fee of $250 plus a 10% restocking fee.
