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The Daily Insight

How do I connect my ShoreTel phone to my computer?

Author

Ava Robinson

Updated on February 24, 2026

Connect one end of the Ethernet cable to the Ethernet port on the ShoreTel IP Phone. 2. Connect the other end of the Ethernet cable to a network wall port that supports Power over Ethernet. After a few seconds, the ShoreTel IP Phone powers on and runs through a series of system tests.

Also know, how do I log into my Mitel desk phone?

Phone Log In

  1. Press the Assign soft key to display the Assign user screen.
  2. Enter your extension or full 10-digit phone number.
  3. Press the Next soft key.
  4. Enter your phone/voicemail PIN.
  5. Press the OK soft key.
  6. The phone displays your name and extension.

Additionally, how do I set up my ShoreTel phone? How to Setup ShoreTel Softphone

  1. Step 1 – Go to the user's account under Shoreware Director.
  2. Step 2 – Enable the soft phone for this user.
  3. Step 3 – Save the changes.
  4. Step 1 – Select Softphone from the Extension Assignment Menu. Drop it down, it should show up as the second option.
  5. Step 2 – Make sure your headset is plugged in.

Correspondingly, how do I connect my ShoreTel 230 phone to my computer?

Share a single LAN wall jack between your IP phone and computer by daisy- chaining the PC off the second Ethernet port on your phone. (The phone connects to the wall jack and the PC connects to the phone.) Connect the AC power cable between the adapter and an electrical socket.

How does ShoreTel phone system work?

ShoreTel Communicator is a user-based application that integrates IP telephony features, messaging, conferencing, video, mobility and other capabilities. The interface allows users to respond quickly to calls and messages, and check online presence of colleagues and much more.

Related Question Answers

What is ShoreTel softphone?

The ShoreTel Sky Softphone is a virtual phone that provides two-way audio and graphically appears like a desk phone on your computer screen.

What is ShoreTel communicator?

ShoreTel Communicator is the easiest way to communicate efficiently with your colleagues and work partners. Communicator offers a set of productivity tools that improve communications whether you are a standard user or an operator and whether you are working from home, on the road or based in an office.

How do I connect my Mitel phone to my computer?

How do I set up my phone and PC to connect to my MN3300 system?
  1. Press the blue Superkey button on the phone.
  2. Select Settings.
  3. Using the left & right arrow keys, press the right arrow key so you move to page 2/2.
  4. Select PC Connectivity.
  5. Press the button next to enable: you should see a tick in the box to confirm it's selected.
  6. Press the Save button.

How do I add a new phone to ShoreTel director?

Once the new phone is plugged in and says Available, In Director, go to the Individual User, Under General, middle section, Primary Phone Port, IP Phones should be selected, simply select the new phone's MAC from the drop list. You don't enter the mac address. The phone automatically registers itself in ShoreTel.

How do I install Mitel connect client?

Downloading the Connect Client Installer (Mitel MiCloud Connect)
  1. Log in to the Connect Portal.
  2. On the Phone System menu, click Add-on Features.
  3. Select the App Integrations tab.
  4. Under Application Downloads, click to download one of the following installer files: Connect Desktop Client - Windows MSI (for enterprise deployment)
  5. Follow the prompts to save the installer file.

How do I log into my Cisco phone?

Press the Services button and open the Extension Mobility menu. You will then have the option to Login or Logout. Logon: You will be prompted for a User ID and PIN. In the User ID field, enter your 4-digit extension.

What is the hot desk button Mitel?

As its name suggests, Hot Desking lets you take your line with you around the office. When it's active, you simply log into the phone on your current desk, and all of your settings will follow you.

How do I use my Mitel office phone?

  1. Tutor Telephone and Voicemail Instructions. The three buttons immediately below your Mitel 5224's display are called soft keys.
  2. Answering a Call. Lift the handset or press the Speaker key .
  3. Placing a Call. Dial the number.
  4. Holding a Call. Press the red hold button .
  5. Transferring a Call.
  6. Using Speed Call Numbers.

How do I set up my ShoreTel 230 phone?

To manually configure an operational phone from the keypad:
  1. With the phone on hook, press the MUTE key followed by 73887# (SETUP#).
  2. At the Password prompt, enter 1234 , or the password provided by your system administrator, followed by the # key.
  3. Enter the values listed in Table above when prompted.

How do you dial on a ShoreTel 230?

To place an external call, dial the trunk access code, then the phone number. To end a call, hang up the handset. To place an internal call, press the Speakerphone button and dial the extension. To place an external call, dial the trunk access code, then the phone number.

How do I forward my ShoreTel phone?

To enable Call Forwarding, click on the ShoreTel icon in the top left of your communicator. Under the My Phones tab, enter in your desired numbers. Up to 7 separate numbers can be added, 5 of those numbers allowing custom labels. Once the numbers have been added, click OK.

How do I change my screen name on ShoreTel 230?

Change Your ShoreTel Sky Contact Name
  1. Navigate to Home > Settings > Personal Information, which opens the Personal Information screen displaying the Contact tab.
  2. In the Contact Information "Name" area, click the existing name to the right of First and/or Last, and edit as desired.
  3. To save the changed name(s), click the check mark to the right.

How do you reset a ShoreTel 230?

Reset a ShoreTel Phone To Factory Defaults
  1. Step 1 – Make sure the phone is not off hook, then press the mute button and release it.
  2. Step 2 – Immediately dial the numbers “772667” and hit the pound key.
  3. Step 3 – Enter the phone password.
  4. Step 4 – The phone will reset into “KPD Mode”.
  5. Step 5 – Power cycle the phone.

How do I connect my headset to my ShoreTel phone?

Many newer ShoreTel telephones have a headset port and button for easy headset use. You simply plug your H-series headset into the direct connect cable, and into your ShoreTel telephones headset port. To answer or end a call, you simply press the headset button.