How do I change my grab driver email?
Abigail Rogers
Updated on February 17, 2026
- From the homepage tap on "Account" (bottom-right icon)
- Tap on "Edit Profile" (below your account name)
- Tap on "Edit" (top-right)
- Enter your Grab PIN if you have it set up.
- Ensure that all of your details are complete and accurate: Full Name, Mobile Number, Email Address.
- Tap on "Save" (top-right)
Simply so, how do I change my email address in grab driver?
Here's how:
- From the homepage tap on "Account" (bottom-right icon)
- Tap on "Edit Profile" (below your account name)
- Tap on "Edit" (top-right)
- Enter your Grab PIN if you have it set up.
- Ensure that all of your details are complete and accurate: Full Name, Mobile Number, Email Address.
- Tap on "Save" (top-right)
Beside above, how can I change my bank account in grab driver? To change to another bank account, bring your bank book or statement with your identification card to the GDC to process (KV, PNG, JB and KK only) or write-in to us via the form below. Do note that moving forward we will no longer accept 3rd party account. It may take up to 1-5 working days to process.
Regarding this, how do I change my grab number?
Change your number, not your account.
- Open the Grab menu – the small icon on the upper left corner of your screen.
- Tap on your account photo or name.
- Edit your mobile number and hit save!
How do you email a grab?
Go in-app - Launch the in-app Help Centre for a more personalised experience. Instant answers - Navigate to find articles that answer frequently asked questions. Contact a Grabber - If you can't find the answer, let us know through one of our forms. Get a reply by email - We'll respond to your registered email.
Related Question Answers
Can I have 2 Grab accounts?
Grab Passenger Reactivation FormEach passenger is only allowed ONE ACCOUNT PER DEVICE. Creating a duplicate account for any reason can and will result in the deactivation of my Grab account.
How can I retrieve my grab account?
If you would like to reuse your old number, please follow the steps below:- Enter the Grab account with the Start With Phone Number button.
- Enter the email that is already registered in the Grab account.
- If you get the message 'More Secure Enter', try selecting the Start button with Facebook or Google.
How do I reset my grab email?
How to change my email and phone number- On your profile page, you are able to edit your email, phone number and name.
- Once you're done, tap Save on the top right corner of the screen to confirm your changes.
Can I delete my grab account?
Once deactivated, your Grab account becomes unaccessible, unrecoverable, and permanently closed. If you would still like to deactivate your Grab account, type Yes in the Description below and tap Submit to agree and consent to deactivate your Grab account.How do you change your phone number in the GRAB driver app?
Here's how you can update your mobile number easily in the app.- Tap on Account on the bottom navigation bar.
- Tap on your driver's profile, and your driver's information.
- Under Personal Information, tap Mobile Number.
- Enter your new mobile number and tap Next.
- Enter the 6-digit code.
- Your mobile number is now updated.
How can I change my profile picture in grab?
Tap the Menu bar ( )at the top left corner of your screen. Tap on your profile picture, name, or the pencil icon. On your profile page, you are able to edit your name, phone number, and email. Click "Save" on the top right corner of the screen to confirm your changes.How do I reset my grab pin?
Open the GrabPay Card section within your Grab App (Payment -> GrabPay Card), tap on "Update PIN", select "Forgot PIN" and follow the in-app instructions to reset your Grab PIN.How do I change my home in grab?
Set your favourite destinations as shortcuts in just a few taps- In your Grab app menu, tap on 'Saved Places'.
- Tap 'Home' or 'Work'.
- Key in your home or work address and tap 'Save Address'.
- The addresses will appear as a shortcut every time you book a ride.
How can I transfer my grab points to another account?
With GrabPay, you can now send credits to anyone who has a Grab account. Just scan their QR code or input their Grab phone number.Here's how you can request for credits:
- Tap the GrabPay logo.
- Tap “Request”
- Ask the receiver to scan your code or tap the “Request Money via Link”
- Wait for your GrabPay Credits to reflect!
Why I Cannot change my phone number on grab?
Terms for changing telephone / email numbers: The telephone / email number you want to use must have never been registered with a Grab account. Our system will automatically displays an error message if the telephone number / email has been previously registered.How do I create a new grab account?
Create a Grab account- Download and install Grab app from Play Store (Android) / App Store (iOS)
- Choose one of account creation (Google, Facebook, or Phone Number)
- Complete all required data with an active email/Facebook account and phone number.
- You will receive an SMS OTP contains 4-digit code (IMPORTANT!
- Congrats!
How do I contact my grab driver?
We all know that the fastest way to check or retrieve a lost item is to contact the driver immediately.- Remain calm, tap on "Activity" at the bottom menu bar and select the trip you dropped your item.
- Tap on the Call Button to call your driver. Don't worry, your number will be masked.
How can I chat with grab customer service?
Open the Grab app. Make a GrabTaxi or GrabCar booking. Tap the Chat icon in the “Driver on the way” screen. Send your driver a friendly message!How do I call grab customer service?
Get personalized help, call us from your Grab app- Tap on Account & go to Help Centre from your Grab app.
- Select Help Centre, scroll down & tap Call Us. ???? 30 ????? ?????? 1550 ?????????????????? ???????????? ?????????? ??????? 10400. COMPANY. About. SERVICES. Taxi. Car. Bike. Express. JustGrab. CORPORATE. Grab for Business.
How do I report an issue on grab?
Here is how you can submit a report via the Help Centre if you are an Android user:- Launch your Grab Driver Application.
- Tap on 'More' and look for 'Support'
- Tap on 'Help Centre'
- Search and tap on 'Submit FairPlay'
- Fill in the required details and submit the report.
How do I report my phone lost in grab?
If you have lost your phone, with your virtual card and you think your phone password is compromised, please contact our Grab Customer Experience team immediately at +6569021036.How do you use GrabFood?
How to order from GrabFood- Tap Food from your Grab home screen.
- Confirm your GrabFood delivery address.
- Select from thousands of restaurants (or check out our quick recommendation below the banner)
- Tap on a food item and Add to Basket.
- Tap View Basket to see the items in your cart.
- Here, you can.
- Check the final price and Place Order.