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The Daily Insight

How do I change from Optus to amaysim?

Author

Robert Guerrero

Updated on February 18, 2026

Here are the steps:
  1. Choose your plan and sign up online (5 - 10 minutes)
  2. Wait for your new SIM card to come in the post (1 - 2 business days)
  3. Activate your SIM card online (5 - 10 minutes)
  4. Wait for your old number to port to your new account (a couple of hours)

Also know, is amaysim owned by Optus?

Optus set to acquire amaysim, Australia's largest MVNO

“We are delighted to announce the proposed sale of amaysim's mobile business to our long-term strategic wholesale partner, Optus. amaysim has a first-class team that cares for its customers which Optus has recognised through this acquisition.

Additionally, how do I change from Telstra to Optus prepaid? Re: port from telstra to Optus

To port from another provider to Optus online just select which plan you want and click on the "I'm New to Optus" tab, go through the cart options and be sure to tick the box "Keep my existing number." and you'll be prompted to enter the details as part of the checkout process.

Considering this, how do I change my amaysim plan?

  1. Swipe up from the bottom of the home screen in the amaysim app, select manage your plan and then change your plan;
  2. Log in to My amaysim, head to Manage plan and select your new plan;
  3. Text the shortcut of the plan you want to 568.

Can you keep your phone number when you switch SIM cards?

Yes, you can. If you move from one network to another then you need to ask your old network for a PAC code, and give it to your new network within 30 days. Your new network will port your mobile number over to your new SIM.

Related Question Answers

Who is the carrier for amaysim?

Optus 4G Plus Network

Is amaysim any good?

With a small but impressive range of SIM-only plans on offer, Amaysim offers simplicity and flexibility. Overall, if you're looking for a great value SIM plan, Amaysim is definitely worth checking out. Here's everything you need to know about Amaysim's SIM-only plans.

Is Optus Australian owned?

Singtel Optus Pty Limited (commonly referred to as Optus) is an Australian telecommunications company headquartered in Macquarie Park, New South Wales, Australia. It is a wholly owned subsidiary of Singtel. Optus is the second-largest wireless carrier in Australia, with 10.5 million subscribers as of 2019.

Can I use amaysim overseas?

You can use your amaysim SIM card to roam in over 50 countries, however although international roaming can be convenient, it can also be expensive and we'd recommend taking a look at our roaming rates for a breakdown of the costs. This can be done through the Settings section of My amaysim or the amaysim app.

Will amaysim have 5g?

The company's mobile virtual network operator partners (MVNOs), including Amaysim, Dodo and Coles Mobile, can offer 5G services to retail customers. Optus said it currently has more than 900 5G sites switched on and is rolling out in selected areas.

Which network does belong use?

We use part of Telstra's 3g and 4g Network

We use part of Telstra's mobile network, covering 97% of the Australian population with 4G and over 98.8% of the population with 3G.

Does amaysim rollover data?

Data Rollover lets customers add unused data from one month to the data allowance in the next month. You just need to make sure that you recharge your account before the credit expiry date to carry this unused data forward.

Does amaysim use Telstra network?

Boost Mobile and amaysim are both MVNOs – Mobile Virtual Network Operators. Boost Mobile operates on the Telstra 4G network, while amaysim is on the Optus 4G network.

Can I change my recharge plan?

You can't change it. If you recharge your mobile number again then the second recharge plan will go in queue and activate automatically once you previous recharge plan's validity is over.

How do I cancel auto renewal on amaysim?

To manage auto-renew through the amaysim app, log in to the app and swipe up from the bottom of the screen. Click manage your plan and you'll be able to enable/disable auto-renew for your plan.

Can I change my amaysim phone number?

What is the process to change my existing amaysim number? To change your number, please contact us on Live Chat (or via email if out of hours) so we can assist you with the change. There is a $20 change of number fee that will need to be processed to complete a number change.

How do I cancel my amaysim plan?

To suspend or cancel your SIM plan, contact us on Live Chat (or via email if out of hours) so we can discuss your options. If you're simply looking to put a temporary stop to your plan, you can disable auto-renew through My amaysim or the amaysim app.

How do I contact amaysim by phone?

Contact. You can also contact us by phone on 1300 808 300 (567 free from your amaysim mobile), to learn more about our financial hardship policy or to make an application.

How do I transfer my number to a new SIM card?

How do I transfer my mobile number?
  1. Call or text your current provider to request a mobile PAC code. A PAC code should be given to you immediately over the phone or within two hours by text.
  2. Contact your new network and give them the PAC code.
  3. Check the SIM works in your phone and the new number has ported across.

How do I check my amaysim plan?

Log in to the free amaysim app (available for both iOS and Android), your balance will be displayed on the Home screen; Head to the Plan page of My amaysim; Text BAL to 568; or. Call 555 and dial 1# to hear your balance.

Is amaysim prepaid?

All our sim-only plans are Prepaid, meaning you'll always pay/recharge for your chosen plan upfront. This is seamless process if you link a payment method (such as a credit/debit card or PayPal) to your account, as this allows your plan to automatically recharge at the end of each plan period.

How do I put credit on amaysim?

How to top up via amaysim app? Log in to the amaysim app, swipe up on the home screen and click add credit; and choose your top up amount.

How long does it take to port from Telstra to Optus?

If you're signing up online, you'll need to provide the code when prompted. Note: Once your number has switched over to Optus, your current service will be disconnected. How long will it take? It can take 15 mins to 4 hours for the transfer to be complete.

Is it easy to switch NBN providers?

As long as you're contract-free you may get out of the set-up costs. If you're going contract-less, however, you may be charged some fees. In most cases, your NBN switch is pretty painless – you can expect no more than an hour of downtime while the change is made.

Can I get a new SIM card with the same number Optus?

Re: Transfer existing number to new SIM

The answer is Yes! We'll need you to purchase a $2.00 prepaid SIM card from your local Optus store or trusted retailer. Your mobile number and existing credit will be transferred to the new SIM card.

How long does it take to switch from Optus to Telstra?

48-72 hours

How long does it take to change mobile providers?

There are a few things that have to happen to move your number from one carrier to another (this is called a port), and the elapsed time may vary depending on how quickly your current provider processes the port. On average, ports take 7-10 days to complete; however, they can take up to 4 weeks in rare cases.

How do I transfer my old number to my new Optus SIM?

Simply head into your local Optus store and ask that they place your existing Optus mobile number onto a brand-new Nano SIM card. If you're on a postpaid plan, there's no cost. You'll leave the store with the new SIM ready to go!

Can I transfer my mobile number to a new SIM card Telstra?

Yes, when you switch your mobile service over to Telstra we'll give you a new SIM card, which may need to be activated. It'll have the same service number if you requested to transfer your current number.

Can you put a Telstra SIM card in an Optus phone?

Re: Can you use a telstra sim card in an unlocked optus branded mobile phone. It will vary from phone to phone, however, the majority of Optus handsets are not 3G compatible with Telstra, meaning that you may only receive 2G coverage. Optus 3G uses 900 and/or 2100Mhz frequencies, whereares Telstra only uses 850Mhz.

How do I switch service from one phone to another?

Switch to a new Android phone
  1. Charge both phones.
  2. Make sure you can unlock the old phone with a PIN, pattern, or password.
  3. On your old phone: Sign in with your Google account. To check whether you have a Google Account, enter your email address. If you don't have a Google Account, create a Google Account. Sync your data.

What happens if you take out your SIM card and put it in another phone?

You can take the SIM card out, put it into another phone, and if someone calls your number, the new phone will ring. You can also put a different SIM card in your unlocked phone, and your phone will then work with whatever phone number and account is linked to that card. In Europe, unlocked phones are more common.

When you change SIM cards do you lose everything?

No. SIM cards do not store data.

What happens if you switch SIM cards in iphones?

Answer: A: Answer: A: If you change it for a SIM from the same carrier, nothing happens, the device continues working as before. If you change it for a SIM from another carrier and the phone is locked to the original, then it will work as a fancy iPod, none of the phone capabilities will be available.

What happens when I get a new SIM card?

Each SIM card has a unique identification number that matches the number on your wireless account. If your SIM card goes bad, your wireless carrier provides you with a replacement card that you can insert into your device instead of your original card.

Can I change my SIM card and keep my number globe?

Since December 18, 2019, Globe has been sending text messages to customers who continue to use their old and obsolete SIMs. Switching to an LTE SIM is FREE of charge and is very easy. You can also retain your old number when you switch to an LTE SIM card.

How do I swap my SIM card and keep the same number o2?

Fill in the keep my number form. You'll need your temporary Pay Monthly number from your O2 confirmation email or sim pack. We'll transfer your number within one working day (Monday-Friday, 9am-5pm, excluding bank holidays). If we receive your code after 5pm, you'll switch within two working days.

Do I have to pay off my phone before switching carriers?

Unless you purchased your phone outright or you've had it for a few years, you'll likely have to pay it off. Any outstanding balance must be paid in full before switching carriers.