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The Daily Insight

How do I activate my HSBC Secure Key in UAE?

Author

Abigail Rogers

Updated on April 27, 2026

Here's how:
  1. Launch the HSBC UAE app (you need to have activated your Digital Secure Key).
  2. Select 'Generate a code' from the bottom of the screen.
  3. Select 'Re-authenticate code'.
  4. Enter your 6-digit PIN or use biometrics.
  5. Your security code will be displayed.
  6. Enter the security code on the online banking page.

Beside this, how do I activate my HSBC UAE security device?

Here's how:

  1. Launch the HSBC UAE app (you need to have activated your Digital Secure Key).
  2. Select 'Generate a code' from the bottom of the screen.
  3. Select 'Re-authenticate code'.
  4. Enter your 6-digit PIN or use biometrics.
  5. Your security code will be displayed.
  6. Enter the security code on the online banking page.

Furthermore, how do I activate my Secure Key? Log on to your mobile banking app. Then select 'More', 'Security settings', and 'Switch Digital Secure Key'. 2. Select 'Activate now'.

Similarly, it is asked, how do I activate my new secure key HSBC?

  1. Follow the instructions onscreen to log on to the HSBC UK Mobile Banking app.
  2. Enter your username.
  3. Answer your memorable question and the requested characters from your password, select 'continue'
  4. You will be prompted to activate your Digital Secure Key, choose 'Activate'

How do I switch from physical secure key to digital?

Select 'Switch to Digital Secure Key' (you do not need to enter your memorable answer or requested characters from your password) Enter your memorable answer and generate a security code from your physical Secure Key. You will be prompted to activate your Digital Secure Key now or later, choose 'Activate Now'

Related Question Answers

How do I unlock my HSBC Security Device PIN?

Go to the online banking log on page, locate the security code field and then select the 'forgot PIN' link. From there, enter the answers to your security questions, enter the unlock code from your device and follow the onscreen instructions to create a new PIN.

How do I unlock my HSBC security device?

Unlock your device, then from the HSBC screen press and hold button 8 for 2 seconds to access the change PIN function. Step 2. Enter your new 4 to 8 digit PIN using the keypad (Press the green button if you need to delete one character and hold it to clear the screen).

What is HSBC UAE Swift Code?

If needed, the SWIFT code is BBME AEAD.

How do I turn off my HSBC Secure Key?

The Secure Key does not have an off button. After 30 seconds of inactivity, the device will automatically switch off. If your battery is running low you can replace your HSBC Secure Key by: Switching to Digital Secure Key via the 'Manage Secure Key' section within Online Banking after you have logged in.

How do I activate my HSBC card?

Online banking
  1. Log on to online banking.
  2. Select the account you want to activate the card for.
  3. Select Manage, then Activate card, and follow the instructions.

How do I get a phone banking PIN HSBC?

Generate your Phone Banking Personal Identification Number (T Pin)

Features & Benefits.

Index 1
Benefits Generate Phone Banking Password
Banking Select Language Enter Bank account number followed by # Select 3 then Enter Debit card followed by # Select 2 then Enter Debit Card ATM PIN

How do I change my HSBC security device?

Once you download the HSBC Mobile Banking App on your new smartphone, you can log on and select "Activate Digital Security Device" from the settings menu. You will be asked to generate a security code from your old phone in order to switch your Digital Security Device from your old phone to your new one.

How do I reset my HSBC telephone banking security number?

If you've forgotten your phone banking security number, you can reset it by calling 03457 404 404.

How do I activate my HSBC online banking?

  1. Download our mobile banking app. Open the app on your device, then read and accept the terms and conditions.
  2. Register. Select 'Register for mobile and online banking' to start registration.
  3. Verify your identity.
  4. Set up your log on details.

What is digital secure key password HSBC?

Digital Secure Key, a function of HSBC Mobile Banking application, is an application of one time password generation, which you can use in your iOS and Android mobile devices. Following the activation of Digital Secure Key, you can access the HSBC Mobile Banking application just with a single password.

What is HSBC telephone banking security number?

Your telephone banking security number is a 6 to 10 digit number that only you will know. It is what we use to verify you if you call us. You may have been asked to set this up at the time you opened your account.

Can I delete payees in online banking HSBC?

Payee information cannot be edited. You will have to delete and create a new payee.

Where do I find my HSBC username?

If you can't remember your username, or it is not recognised at log on, you can retrieve it by following the 'Forgot your Username' link. You will be asked a set of questions and the username will be shown on the screen. You can change your username once you have logged onto online banking.

How do I get a security code for my HSBC app?

Open the HSBC Mobile Banking app on your phone and select Generate Security Code. Select Re-authentication security code. Password option – Enter your Digital Security Device passcode and select Generate code.

How do I activate my HSBC Egypt secure key?

Your HSBC Secure Key is locked.

To do this:

  1. Start to log on and enter your username.
  2. At the next screen click the 'Forgotten your Secure Key PIN' link which you will find under the field 'Generate and enter the 6 digit security code'
  3. Follow the on-screen instructions.

How do I activate my physical secure key first direct?

Download the mobile banking App onto it, and then log in using your online banking password. Once you're in, tap 'more' and then 'security settings' again. This time, choose 'activate Secure Key' and follow the steps on screen.

How do I activate my first direct secure key?

Setting up your Digital Secure Key

First, you'll need the first direct mobile banking app downloaded on your smartphone. Once you've logged on, just go to 'Security Settings' in the menu, and select 'Activate Digital Secure Key'.

Can I log on to first direct without secure key?

If you don't have a Secure Key

You'll need one before you can access our App or Online Banking.