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The Daily Insight

How can I complain to Delhi Metro?

Author

Ava Robinson

Updated on March 15, 2026

From Sunday, DMRC Helpline No. 155370 will be available for providing easy access and speedy solutions to public queries and complaints regarding Airport Express Line too. The earlier number '30802030' will become non-functional as Airport Express Line helpline number from the same day.

People also ask, what is not allowed in Delhi Metro?

Things you cannot carry inside a Metro train: Dangerous and banned chemicals, acids, corrosives, petroleum products, oxidising and radioactive substances. Any sharp objects like knives, daggers, swords, cleavers, cutleries etc.

Secondly, is the Delhi Metro Safe? Although such incidents are few, they make you wonder if any means of transport is actually safe at all. And comparing the delhi metro with various other modes of transport, it is still much safer. On some stations, you have security guards on patrol.

Similarly, you may ask, who is responsible for Delhi Metro?

The Delhi Metro Rail Corporation was set up jointly by the government of India and the government of Delhi in May 1995 when the Delhi CM was Madan Lal Khurana. Total ground work and planning was done in the subsequent three years and construction started in 1998, just when Sheila Dikshit took over as the CM.

What is the time limit in Delhi Metro?

Note:- The maximum period to stay within paid area for entry/exit from same station is defined as 20 minutes. A penalty of Rs 10 per extra hour (maximum Rs 50 as per DMRC business rules) will be imposed (as per existing business rules) for any breach of the time limit from 1st February-2016 onwards.

Related Question Answers

Can we carry raw meat in Delhi Metro?

Firstly you are not allowed to eat anything in the Delhi Metro. There are certain rules you have to follow to travel in metro. DMRC prohibits the carrying of any body part inside the Train. Therfore carrying and eating meat cooked or uncooked is not allowed.

Is eating allowed in Delhi Metro?

You aren't allowed to eat on the train. That said, many, though not all, Delhi Metro stations have kiosks where you can buy coffee, tea, and local snacks. Some of the stations even have entire food courts filled with popular local and international chains where you can buy full meals.

How much cash can I carry in Delhi Metro?

CISF men return bag with Rs 8 lakh in cash to metro passenger.

Can we carry beer in Delhi Metro?

The Delhi Metro has banned spirits and inflammable liquids in all forms, including sealed liquor bottles, objects such as knives, cutleries, cleavers and animals of any kind in its trains in Delhi and NCR. But all this has changed; even sealed liquor bottles won't be allowed inside stations now.

Can I carry cash in Metro?

However, guards are likely to record details of passengers carrying more than Rs 50,000. The CISF staff will not act against passengers carrying cash or stop them from boarding the flight or Metro. Many Metro travellers carry large amounts of cash and they might have to get their details registered, an official said.

Is razor allowed in Delhi Metro?

The items like small scissors, shaving razors and nail cutters are allowed to carry in metro.

Is eating allowed in Metro?

“Consumption of eatables and beverages in metro trains is strictly prohibited. While there are food counters at concourse level for commuters, they are advised to finish their food at the respective counters before boarding the train,” he added.

Is Swiss knife allowed in Delhi Metro?

-- so Swiss army knife should be in the allowable list but "Any other article declared as dangerous or offensive material by the metro railway administration from time to time" -- so it can be blacklisted any day or on any given occasion by metro authority.

What is the fare of Metro in Delhi?

Divided into six fare slabs, the new fare structure , Monday through Saturday, is: up to 2 kms -- Rs 10, 2 to 5 kms -- Rs 15, 5 to 12 kms -- Rs 20, 12 to 21 kms -- Rs 30, 21 to 32 kms -- Rs 40, and for journeys of over 32 kms, Rs 50.

What is the metro fare in Delhi?

As of now, there are a total of 229 metro stations including the Airport Express stations (253 stations if each station is counted multiple times for each transfer). Delhi Metro is the third transit system in India, after Kolkata Metro and the Chennai MRTS.

Is Delhi Metro in loss or profit?

In a reply to an RTI application, DMRC revealed that it earned Rs 441.4 crore in non-fare box revenue in the financial year 2015-16, Rs 477.5 crore in 2016-17 and Rs 502.7 crore in 2017-18. The figures for the financial year 2018-19 are not yet available.

Which is the first metro line in Delhi?

Red Line

Does Delhi Metro run 24 hours?

While it was initially planned to run trains 24 hours a day with a frequency of 10 minutes, train services currently operate from 4:45 am to 11:30 pm, with a 15-minute frequency.

Is Dmrc a government job?

DMRC Recruitment 2020-21: Apply Online for 1 Deputy General Manager in DMRC Recruitment 2020-21 inNew Delhi.

General Manager, Deputy General Manager vacancy in DMRC Recruitment 2020.

DMRC January 2020 Notification Details
Job Location New Delhi
Total Vacancies 2
Date Added 27/01/2020
Last Date to Apply 18/02/2020

Who invented Metro?

Werner Von Siemens

How many lines does Metro have?

8 lines

Is Metro safe at night?

The metro and RER lines are generally safe, whether at 11 pm or 1am. There'll be plenty of people in the metro, and sometimes security people go through the trains to check. But if you have a several people, I agree that taking a taxi is more convenient. Not to forget, the Orlyval from the airport only runs until 11pm.

How can I get metro ticket in Delhi?

TRAVELING BY METRO
  1. Reach The Station. Click here for Metro Fare Calculator.
  2. Choose Your Journey and Ticket options.
  3. Enter Through The Ticket Gates.
  4. Reach The Platform.
  5. Board The Metro Train.
  6. Inside The Metro Train.
  7. Alight From The Metro Train.
  8. Exit Through The Ticket Gates.

How can I get Metro pass in Delhi?

The customer service counter is adjacent to the entry exit gates. You just ask for the card and pay Rs 150. The card fee is Rs 50 and Rs 100 is the value you get. After that minimum recharge is Rs 200.

Which is the biggest metro station in Delhi?

Kashmere Gate Metro station

How do you use Metro?

How to Ride Metro Rail
  1. Get to your station. Arrive 10 minutes early and wait for your train to arrive.
  2. Pay with TAP. Buy a TAP card and load fare at the TAP vending machine.
  3. Board the Train. Wait for train to make a complete stop and stand behind the yellow line.
  4. Enjoy the Ride.
  5. Exit the Train. Watch and listen for your stop.

How do you buy Metro tickets?

You can purchase tickets and passes from the self-serve ticket vending machines found at all Metrolink stations.
  1. Choose which stations, find stations.
  2. Select ticket type, view types.
  3. Select number of tickets, find prices.
  4. Pay and ride!

Can I buy Delhi Metro tickets online?

Sorry to inform you that online Delhi Metro Tickets are not available. If you wanted to travel by Delhi Metro then you will have to buy metro tokens from Metro Stations only. The other option is, buy a metro card which is starting from INR 200 with INR 150 balance and INR 50 as security.

How long is Metro token valid?

1.3 Token is valid for the day of purchase for a particular zone of travel depending on origin and destination. Once purchased across a booking counter, passenger must enter the paid area within 45 minutes from the time of purchase. Token becomes invalid if the passenger does not enter within 45 minutes.

What is the validity of Delhi Metro card?

Validity: One Year from the date of purchase or one year from the date of recharge whichever is later. Renewal: No extra charge. Facility to check balance on Card: Ticket Reading Machines at all Metro Stations.

What is Rapid Metro in Delhi?

Delhi Metro is the operator of this system. Gurugram Rapid Metro is a light rapid transit system serving the city of Gurugram, Haryana, India. The system provides interchange with the Delhi Metro's Yellow Line at Sikandarpur Metro Station. Rapid Metro has a total length of 11.7 kilometres serving 11 stations.

What if Metro token is lost?

The BMRCL website says, "If a passenger carries away a token without depositing it at the exit gate, Rs 200 penalty will be charged." When asked about the lower fine for those who actually try to steal the token, another Metro official said it might be revised soon.

What is the last time for Delhi Metro?

Delhi, the capital of India and the Delhi Metro which is also known as the Heart of Delhi. Metro services usually starts at 5:30 am to 11:30 pm. The accurate First Train and Last Train timings vary as per the each and every Station. Similarly The Airport Metro Express line generally starts at 4.45 am till 11.30 pm.

What is the maximum fare of Delhi Metro?

NEW DELHI: Travelling in the Delhi Metro becomes dearer from tomorrow after the DMRC hiked the minimum passenger fare from Rs 8 to Rs 10 and the maximum fare from Rs 30 to Rs 50.

How much time we can stay in Metro station?

Under the new rule, commuters travelling a distance for which the fare is up to Rs 18 (approximately 9 stations) would be allowed to stay inside the metro premises for 65 minutes. The time limit is 100 minutes for traveling up to 14 stations (fare up to Rs 23) and 180 minutes for 15 and above (fare above Rs 23).

How much time does Airport Metro takes?

6 stations , namely New Delhi, Shivaji Stadium, Dhaula Kuan, Delhi Aero city , IGI Airport, Dwarka sector 21. Designed speed of 135 kmph and maximum operating Speed of 120 kmph. Travel time is 18 min from New Delhi to Airport and 3 min from Airport to Dwarka.

How can I check my Delhi Metro card transaction?

You can ask the metro attendant while recharging your card to give you the transaction history of your particular metro card. Go to the AVM machine, install all metro stations and follow the instruction and click on previous journey details. It's showing journey details and transaction history.