Can I return my phone to Bell?
Rachel Newton
Updated on March 15, 2026
Returns policy
At Bell, we want to be sure you are happy with your device. If you are not completely satisfied, you may exchange or return your device if you meet the following five conditions: 1) You return the device within 15 days of your commitment start date.
Thereof, can I return Bell equipment to Bell store?
Note: Do not return your rented equipment to a Bell store. After your service is cancelled, return instructions will be sent to you by mail within 10 business days. If you don't return the equipment, or return it damaged, Bell may charge you an equipment non-return fee.
Additionally, how do I return my Bell Equipment? We offer free returns for Internet and TV hardware.
- Place your equipment with all included accessories in a box.
- Print your return shipping label.
- Affix the return label to the outside of the box.
- Return the package via a Canada Post outlet or Purolator drop off location.
Herein, what is Bell device return option?
How it works. You can now pay lower monthly payments for your smartphone when activating on an eligible 2-year plan with Bell SmartPay™. At the end of the 2-year term, you have the option to return your phone in good working condition, or keep it and pay back the Device Return Option deferral amount.
How do I cancel my Bell cell phone?
How to cancel a service. To cancel your Bell Mobility service after it's been activated, call 1-800-667-0123.
Related Question Answers
Does Bell charge a cancellation fee?
Is there a charge if I cancel my Bell TV service early? If you cancel your Bell TV service before the end of your contract, you are subject to an early termination fee. If you cancel your service during the first 12 months of the term, you will be charged an early termination fee of $150.Can I cancel my Bell services online?
Do I cancel my account over the phone or online? According to Bell's terms of service you can either call or go online to cancel your contract or give them a call depending on your region. It's easier to give them a call. If you're from Ontario or Québec, the phone number is 310-BELL (2355) to cancel.How much is a Bell modem?
Offer and pricing details| Details | |
|---|---|
| Details | |
| Bell Internet Plus | $64.95/mo. |
| One time modem rental fee | $79.95 |
| One time modem rental fee discount | -$79.95 |
How do I return a Bell satellite receiver?
Simply contact Bell customer service to coordinate the return of your receiver at 1 888 759-3474 for Bell Satellite TV or 1 866 797-8686 for Bell Fibe TV. Returned TV receivers are either refurbished and reused, or recycled.How do I cancel my Bell Fibe modem?
If Bell asks that you disconnect your modem for any reason, please follow these steps:- Unplug your modem from the electrical outlet. This will prevent damage to your modem and other connected equipment.
- Disconnect any equipment that is plugged into the modem.
- Use wire clippers to cut the Ethernet cable next to its port.
How do I return a WIFI box?
Visit to find a UPS Store near you. You may either package the equipment yourself using a cardboard box and the prepaid UPS shipping label you printed at home, or you may bring your equipment to the store and a UPS representative will pack and ship your equipment back to us.Does Bell charge one month in advance?
Bell charges 1 month in advance. When you cancel, you will be billed 30 days after the day you call, as per policy. You can only get out of it if you PORT your number.Who does Bell ship with?
Purolator holds packages for 5 days only. Bell Install can set up your new Bell equipment for you. But even better, we can hook up your Bell Satellite TV with your home theatre system, and install a wireless network for your Bell Internet access.What happens when my phone contract ends bell?
Once your contract ends, you are free to switch to any other contract, whether Bring Your Own Device (BYOD) or one with a new subsidized phone, or continue on a month to month basis with your current contract and phone.How does Bell Smart Pay Work?
Pay for the smartphone in 24 monthly payments with 0% APR. After 24 months, your smartphone is paid off and your total monthly bill decreases.How long do you have to return phone?
You have 14 days to return a device purchased at a store. You can go to any T-Mobile store to return a device. A restocking fee may be charged for the return. Bring proof of purchase such as an emailed or printed receipt.What happens if you don't pay SmartPay?
We support one-time payments via prepaid debit cards. What happens if I don't make my payment? You will need to make your payment in order for your service plan to be refilled on time.How does Bell phone upgrade work?
Here's how it works:If you are within your term, you can easily upgrade to a new phone by paying off your current phone's balance. The device balance decreases as you get closer to the end of your term. If you are at the end your term, you will have a device balance of $0.
What's a monthly device plan?
The Device Plan is the cost of your phone or tablet, and the Airtime Plan is the cost of your data, minutes and texts.When can I upgrade my phone bell?
Yes, you can upgrade after 3 months into your Service Agreement. You will need to pay your outstanding device balance (including applicable taxes) under your Bell Mobility Service Agreement. You will have 30 days after the upgrade to return your device in “good working condition”.What is Telus bring it back plan?
The program provides both new and renewing customers the ability to get the latest and greatest eligible higher-tier smartphone devices for a lower upfront cost when the customer agrees to bring back the device at the end of their contract.What's bell SmartPay?
With Bell SmartPay, you can choose from a variety of great data plans. Our Unlimited Data plans start at $75 for 10 GB of data at unbeatable speeds across Canada. Beyond 10 GB of data, speeds are up to 512 Kbps, suitable for light web browsing, email, and messaging.Where can I return MTS equipment?
To return your equipment, please follow these steps:- Place the equipment with associated remote(s) and cable(s) (if applicable) in a box.
- Affix the enclosed postage-paid return address label you received to the outside of the package(s).
- Bring your boxed equipment to any Canada Post office.
How do I cancel my Bell MTS Internet?
To terminate Service call Bell MTS at (204) 225-5687.Can you cancel your phone plan?
If your cell carrier changes the terms of the contract you signed, you can cancel your contract without paying any early termination fees. Many states require cell phone companies to give customers advance notice of contract changes which could increase the cost or extend the length of the contract.Can I cancel my home phone and still have Internet?
However, your phone provider does not need to remove those wires in order to cancel your telephone account. They can continue to use them to deliver internet service. You can of course cancel the landline and start a new mobile internet connection with another provider, but it will cost more and be slower.How do I cancel phone service?
How do I cancel service? To cancel your home service, call 1-800-288-2020. To cancel wireless service or remove a line, you can visit an AT&T store, call 611 from an AT&T wireless phone, or call 1-800-331-0500. What happens if I cancel my service early?How do I know when my bell contract is up?
If your service is subject to the Wireless Code, you can view your contract online at any time.- Log in to MyBell.
- Select your Bell Mobility account.
- Select View my agreements.
